Dr. Roderick Cooper, DDS

I had the most painful experience here. I paid for a virtual consultation service an out-of-pocket expense. After payment of disclosed amount and day of the consultation service I was not provided any receipt for payment nor any virtual meeting information for my doctor visit. It should never be the patient's client's responsibility to have to circle back and call for any information from staff. So again, I had to call back and request front desk to correct their mistakes by request another appointment and date. The person I spoke with stated their fault and said that I was scheduled too early but did not acknowledge any other responsibility. I was told the doctor only see's patients for virtual consultations after business hours which I was told would be 5:30pm? Meanwhile this office stops answering phones around 2pm. So there's no way I could've been helped. As result , I had to reschedule for the second time. Again, not receiving a visit or meeting information for visit to speak t

Doctor is condescending. Spent nearly 2 hours at the office and never got the cleaning I was coming for. Was told due to lower retainer, I'd need an expensive learning ($300 out of pocket) not in my plan. This has never happened at any prior dentist and was not told to me at the beginning even though I had told them of my retainer. A huge waste of time and resources.

If you do not have insurance, you probably would like to avoid this doctor. I saw greed taken to another level.

Worst Experience ever! I was fooled by the reviews and this office lacked in customer service and definitely lied about and expected appointment, was 45 late getting to me on my first visit, scheduled me with the wrong dentist, and bait and switched my services. I was promised a cleaning which was the purpose of my appointment and they ran out time with getting it done!!!!!!!!!!!!!!! I was promised a call back from Kenyada the office manager and she never called back, nor did the doctor respond