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Dr. Olivia Santillan, DDS

Dr. Olivia Santillan, DDS

Dentistry

Dr. Olivia Santillan, DDS is a dentistry practitioner in Dallas, TX. She is accepting telehealth appointments.

1 Star Rating
Based on 1 review 1 Star Rating (1 review)

Practice

6401 E Northwest Hwy Ste 100 Dallas, TX 75231
Telehealth available

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Dr. Santillan's Reviews

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1 rating, 1 with written review
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During my last with Dr. Santillan she was numbing my gum area in preparation for adding a filling to a damaged tooth. During this process Santillan penetrated so deep with the needle that she literally pierced into my sinus cavity...which then shot the numbing agent right up through my sinus channel, into my nasal passages and then it started to run down the top of my throat. It truly was a bit frightening as the top of my throat area started to numb up and I started to feel like I couldn't swallow...or if I could I couldn't feel myself do it as it had numbed up. I jumped up out of my chair and told Santillan I needed to go to the restroom, as admittedly, it was kind of scary to say the least. Further, when getting a root canal with their endodontist, at the same office, he accidently bumped his tool/drill hard up against the inside of my gum and literally tore up an area of the gum. Please stay away. I cannot recommend this dentist on ANY level.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mark Welch – Jan 12, 2024
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About Me

biography

Dr. Santillan loves to make her patients smile! In her spare time, she enjoys taking spin classes, trying new foods and restaurants, traveling to new places, and spending lots of time with her Yorkie, Bosley.
  • Dentistry

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Locations

Practice

Northeast Dallas Dentistry PC6401 E Northwest Hwy Ste 100 Dallas, TX 75231
1
Coppell Modern Dentistry230 N Denton Tap Rd Ste 115 Coppell, TX 75019
2