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Dr. Neker Bernuy, DDS

Dr. Neker Bernuy, DDS

Orthodontics & Dentofacial Orthopedics
20+ years of experience

Dr. Neker Bernuy, DDS is an orthodontics & dentofacial orthopedics practitioner in San Antonio, TX and has over 20 years of experience in the medical field. He graduated from University Nacl Federico Villareal in 2003. He is affiliated with Baylor Scott & White Medical Center-Round Rock. He is accepting new patients.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

1455 Austin Hwy San Antonio, TX 78209

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At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Bernuy's Reviews

Likelihood to recommend Dr. Bernuy

4.0
4 ratings, 3 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Poor Care & Unprofessionalism
Dr. Neker Bernuy utilizes antiquated Expanders causing harm to patients, overcharging for treatment, dragging out care and treatment, unprofessionalism, and poorly trained staff members. During care and treatment Dr. Bernuy seemed like he was flying by the seat of his pants and did not have a real timeline and plan of action. Managing 2 offices and poorly trained staff, he did not invest in the special care and needs of his patient. My first red flag was an issue with the financial / billing staff. The representative did not verify proper insurance benefits, protocols, and procedures - prior to my initial consultation. When a doctor is in network with an insurance company they are bound by the laws of that carrier and cannot charge whatever they feel the treatment should cost. As treatment went on the quality of care seemed very poor. The Orthodontic Assistants did not seem trained and proficient at their jobs, some barely spoke English, the staff seemed ever changing and limited.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Tracey – Jan 21, 2024
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Bernuy Ortho is amazing! We have had a great experience from the second we walked in the door. The office is beautiful and spotless. The staff is amazing and both professional and personal. Dr. Bernuy is knowledgeable, attentive, honestly passionate about his work, and goes out of his way to make both me and my daughter feel confident and informed. All of the equipment is top of the line. He takes photos before and after and tracks your progress along the way. I highly recommend and trust!!
What went well
No results
What could be improved
No results
Helpful
Donelle in Hutto, TX – Sep 23, 2017
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He is excellent!!!!!!!!!! Super patient, considers your child's thoughts and opinions in their care and very personable!! Highly, highly reccomend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
C. McElyea in Hutto, TX – Apr 23, 2017
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How was your experience with Dr. Bernuy?

About Me

biography

Dr. Bernuy, our board certified orthodontist received his BDS (Bachelors in Dental Surgery) and DDS (Doctor in Dental surgery) from the University Federico Villarreal in Lima Peru. Dr. Bernuy graduated at the top of his class in 2002. After earning...read more
  • Orthodontics & Dentofacial Orthopedics

  • Dentistry

  • Cosmetic Dentistry

  • University Of North Carolina At Chapel Hill

    Residency Hospital, 2013
  • University Of Texas Health San Antonio School Of Dentistry

    Medical School, 2010
  • University Nacl Federico Villareal

    Medical School, 2003
  • English

  • Spanish

Locations

Practice

Soumava Sen DDS P.C.1455 Austin Hwy San Antonio, TX 78209
1
Soumava Sen DDS P.C.6000 Camp Bowie Blvd Ste 120 Fort Worth, TX 76116
2
Office6914 FM 78 Ste 108 San Antonio, TX 78244
3

Affiliated Hospitals

  • Baylor Scott & White Medical Center-Round Rock

    300 University Blvd
    Round Rock, TX 78665
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality