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Dr. Neil Zane, DDS

Dr. Neil Zane, DDS

Dentistry

Dr. Neil Zane, DDS is a dentistry practitioner in New York, NY.

3.8 Star Rating
Based on 13 reviews 3.8 Star Rating (13 reviews)

Practice

16 E 52nd St Ste 1102 New York, NY 10022

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Dr. Zane's Reviews

Likelihood to recommend Dr. Zane

3.8
13 ratings, 6 with a written review
5 star
62%
62%
4 star
8%
8%
3 star
0%
0%
2 star
8%
8%
1 star
23%
23%

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Neil and his team are passionate about what they do... and it shows from every aspect. I’m so lucky to be a patient in their practice. Happy holidays.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Paul – Dec 13, 2020
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Neil Zane used to be the best and most thoughtful dentist around. I have been a patient of 12 years or so. I was always thrilled, up until today. I walked in and a receptionist did not have a mask on. I was flabbergasted. Neil said, he is doing the best he can with HEPA filters and partitions. I told him it is aerosols and droplets that transmit COVID. He went numb and then got mad. His assistant Joseph, who is actually in dental school, said, after I was out of my mind from the stupidity, said: "We follow CDC guidelines." No Joseph, you do not. The guidelines are to wear a mask. So, the dentist, has no answer and the assistant does not know the rules? It is a pandemic folks, and they also said to me "she put her mask on", well aerosols and droplets linger for hours. If they can't figure out what is correct protocol in a pandemic, what else are they doing wrong. Neil, you should have gone out at the top of your game, not stoop to such a nadir. So, if you want to gamble with your healt
What went well
No results
What could be improved
  • Office environment
Helpful
William – Nov 11, 2020
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Worst customer service ever!! They always change your appointments last minute without notice and charge you for services not rendered!!! Find another dentist!!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
New York – Jun 19, 2018
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. Dr. Zane is a true professional dedicated to his craft. The staff are courteous, sensitive and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Vielka Oscar in New York, NY – Mar 01, 2018
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The best . No longer afraid to go to the dentist . The staff and doctor Zane always go above and beyond
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kim gurda in Kim gurda – Jan 15, 2018
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I have been seeing Neil for more than 30 years. His staff--medical and non-medical--is terrific. Everyone knows all about teeth. Usually I am there just for a cleaning, but he always comes in to poke around my mouth and actually stays awhile to talk to me. When he tells me I need something done, I know I really do need it. And he always does it well. After all our years together, I can get an appointment at a moment's notice for something urgent. I can't speak for others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
phoebe in New York, NY – Aug 23, 2016
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About Me

biography

Dr. Neil Zane, DDS is a dentistry practitioner in New York, NY.
  • Dentistry

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Locations

Practice

Avenue Dental NY PC16 E 52nd St Ste 1102 New York, NY 10022
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