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Failed recommendation

Our doctor tried to contact her for us to make a dental plate after my husbands mouth/gum surgery! We have waited since September of 2022 for her to call us! Our doctor, his nurse and I don’t know who all tried to contact her so we could make an appt. We still have not heard from her or anyone from her office to let us even know if they could help us! Little to say I would not recommend her or her practice! We are frustrated beyond words!!!!!

What went well

Appointment scheduling

What could be improved

Office environment
Long wait times

Helpful

William and Sally Mickley – Jan 26, 2023

William and Sally, thank you for giving us your... Read More

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Dr. Powell took her time, explained our options well, and adjusted problematic dentures from another company for us. We thought she was terrific.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Marc L Baskind – Sep 01, 2022

Marc, thank you for taking the time to provide us... Read More

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Dr.Powell was very professional, pleasant with a caring attitude and throual dental exam providing all options of services needed for post dental approval prior to heart surgery. Makes the stress of heart surgery a little easier to endure with the support and professionalism of providers with the expertise associated with Dr.Powell.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 other person found this helpful

Helpful

Edwin in Roanoke , VA – Nov 08, 2018

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I NEEDED EXTENSIVE DENTAL WORK, THREE CROWNS AND AN EIGHT TOOTH PARTIAL. AFTER CONSULTATIONS WITH NUMEROUS DENTIST, MY PCP RECOMMENDED DR. NATALIE POWELL. DR. POWELL WAS VERY GENTLE, CARING AND A PERFECTIONIST. SHE MAKES SURE THE PATIENT IS HAPPY WITH THE APPEARANCE AND COMFORT OF THE FINAL DENTAL WORK, I FEEL VERY BLESSED AND AM SO VERY THANKFUL TO HAVE FINALLY FOUND THE RIGHT DENTIST.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 others found this helpful

Helpful

sueanderson_565 in Roanoke, VA – Jun 10, 2016

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She is amazing! Because of her I am happy to smile. She truly cared about giving me the best outcome possible and that i was as comfortable as possible.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 others found this helpful

Helpful

Rocky Mount, VA – Jan 13, 2016

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Know Before You Go

About Me

care philosophy

Dr Powell received her dental degree from the University of Pennsylvania School of Dental Medicine and completed a general practice residency at Yale-New Haven Hospital and continued her training in prosthodontics at the Department of Veteran Affairs...read more

biography

Dr. Powell received her dental degree from the University of Pennsylvania School of Dental Medicine and completed a general practice residency at Yale-New Haven Hospital and continued her training in prosthodontics at the Department of Veteran...read more