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Dr. Michael Stephens, DDS

Dr. Michael Stephens, DDS

Dentistry
45+ years of experience

Dr. Michael Stephens, DDS is a dentistry practitioner in San Antonio, TX and has over 45 years of experience in the medical field. He graduated from University of Texas Health Science Center at San Antonio in 1976. He is accepting new patients.

4.3 Star Rating
Based on 7 reviews 4.3 Star Rating (7 reviews)

Practice

6722 S Flores St San Antonio, TX 78221

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Dr. Stephens' Reviews

Likelihood to recommend Dr. Stephens

4.3
7 ratings, 1 with written review
5 star
71%
71%
4 star
14%
14%
3 star
0%
0%
2 star
0%
0%
1 star
14%
14%

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Negligence from front administrative staff
I have been going to Dr. Stephen's for about 7 years. I have not had a problem until these past few months. First I want to say this comment is not against Dr. Stephen's but his front desk administrative staff, secondly it is now a concern as I know alot of seniors go to him and who know how many patients have had to pay out of pocket having medical insurance because of the neglect of doing their jobs from administrative staff. I recently changed job positions with a new provider, this happened in January of 2023. As soon as i received my new benefit card I immediately called the office and updated my new information. Fast forward to maybe late May early June I went for my routine cleaning. Everything went well and left a few weeks later my filling that was worked on by Dr. Stephen's fell out. Went back to get it worked on but became skeptical on the cost after they presented the bill so decided to reschedule the work and left. A few days later the front desk admin calls saying the in
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 04, 2023
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About Me

care philosophy

Our Philosophy is to gently restore our patients to good function and a great smile. 
  • Dentistry

  • Cosmetic Dentistry

  • Emergency Dentistry

  • No Residency

    Residency Hospital
  • No Internship

    Internship Hospital
  • University Of Texas Health Science Center At San Antonio

    Medical School, 1976
  • English

  • Spanish

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Locations

Practice

Office6722 S Flores St San Antonio, TX 78221
1

Practice

Office1195 W San Antonio St New Braunfels, TX 78130
2