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Dr. Michael Payne, DDS

Dr. Michael Payne, DDS

Dentistry
25+ years of experience

Dr. Michael Payne, DDS is a dentistry practitioner in Sacramento, CA and has over 25 years of experience in the medical field. He graduated from University of the Pacific School of Dentistry, San Francisco - D.D.S. in 1998. He is accepting new patients.

5 Star Rating
Based on 22 reviews 5 Star Rating (22 reviews)

Practice

3406 American River Dr Ste E Sacramento, CA 95864
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Dr. Payne's Reviews

Likelihood to recommend Dr. Payne

5.0
22 ratings, 21 with a written review
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I have had nothing but excellent care from Dr Payne and his staff. Years ago I was diagnosed as needing jaw surgery and orthodontics to correct my malformed jaws. I put it off for many years, not being comfortable with other orthodontists I have met. It's a huge process, very life changing. But I am 100% comfortable with Dr Payne handling my care and know he is the best at handling complex cases. I have complete trust in his skills and knowledge. Simply the best there is!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara in Sacramento, CA – Oct 23, 2017
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Where do I begin...Dr. Payne and his phenomenal staff are amazing and professional! EVERYONE treats you like family, not just a patient. Dr. Payne and his staff are methodical and meticulous in their work to ensure that the smile that YOU desire becomes a REALITY. Also, they must have THE best feeling office that I have ever visited. Thank you for my beautiful smile!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 01, 2017
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We had a great experience the time went by fast. hearing the name Dr. Payne with kids growing up in the Arden Park area turned out to be great for the family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 16, 2017
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from the first time I came in for an evaluation the staff have all been very understanding and patient with my schedule. I now have 3 kids currently in treatment and a 4th that will be starting treatment when I can. The staff all work with me and find a way to schedule all my appointments around my very busy schedule and get all kids in at the same time so I don't have to make multiple trips. They work with financial situations as well as explain the treatment completely ...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 11, 2017
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I am so pleased with how my daughters teeth turned out. Dr. Payne is a perfectionist and I am so grateful. His office staff is professional, kind, helpful and informative. Both of my children have benefited from his detailed work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 03, 2017
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Great service and treatment of both of my kids every time. Dr Payne and his staff takes their time to explain everything to my children that he is doing and makes them a part of every visit. They are always comfortable with what is happening every time . We love Dr Payne and his Staff so much that we have referred every kid in our whole neighborhood!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 28, 2017
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We have been coming to this office for many years and have been treated with respect and kindness every minute of this relationship. This office is clean and comfortable. The staff is amazing, well informed, well trained and always nice and cheery. We would recommend this office to anyone needing orthodontic services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 20, 2017
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Excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 19, 2017
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Dr Payne and his staff are so nice and always a pleasure to deal with. Everyone is always so cheerful, knowledgeable and eager help. I am so happy with my beautiful straight teeth!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2017
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As a woman nearing 40 I was hesitant about Orthodontics later in life. Dr. Payne is so straight forward in his work and discussed all possible options before recommending Invisalign. I have been so happy with the process! I have had them for 18 months and have seen a drastic improvement in my smile. I couldn't be happier! From the moment you walk in the door Stephanie greets you with a smile and the entire staff is always so accommodating. The staff are so friendly and ge...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2017
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Dr. Payne and his staff are the absolute best in their field hands down. We drive in from Elk Grove because the quality of care and service that our children receive at American River Orthodontics is unparalleled. They truly are the best in their field of work by far. You will always be greeted with a warm smile. We love the positive, happy, and always uplifting atmosphere at American River Orthodontics!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2017
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We have been coming to Dr. Payne since my 15 year old son was 8 years old. Both my son and daughter have had Dr. Payne as their orthodontist. The staff is very friendly and works to accommodates busy schedules. I would highly recommend Dr. Payne.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2017
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I got my braces on in seventh grade and had a relatively bad overbite and 2 and a half years later, every flaw that my teeth had are now fixed. All of the people working here always told me exactly what they were doing and waiting a while to get my braces off was definitely worth it in the end.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2017
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Great staff, great service!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 11, 2017
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From beginning to the end Dr. Payne, Cheryl, Stephanie and the rest of the staff have been beyond exceptional!! I believe Dr. Payne has strived for the "perfect" smile. I really appreciated his professionalism, integrity, knowledge and quality of care at the highest level. There were a few bumps along the way but everyone worked with concern, diligence and love. I really know that Dr. Payne was the one for Noah to achieve the greatest smile ever!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 21, 2017
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Staff at both offices are extremely wonderful. Worth the wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 08, 2017
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Just like you, I'm no fan of dental office visits, but Dr Payne's operation is first class. Believe it or not, their great staff and good work make my visits enjoyable, given the circumstance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 08, 2017
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I had a wonderful experience with Dr. Payne and his lovely assistants! All of the ladies were so kind, caring, fun, and extremely intelligent and knowledgeable about their work. I never had any issues with trusting them completely. Everybody always had a smile and the cookies at the front desk are awesome! 10/10 would recommend, especially for kids, because they really make you feel at home and comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 05, 2017
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I have been a patient at this office for over 2 years. They treat me like a family. Always smiling and so awesomely friendly! I feel so welcome whenever I come in for my appointments. I've never had any bad experience here. Love Dr. Payne and all his staffs. They are all so amazing! I will truly miss them when my treatments are done. Keep up the great work! :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 31, 2017
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My experience with Dr. Payne and all of his staff has always been wonderful. I'm going to miss meeting with them all every month. Dr. Payne exceeded my expectation. I truly appreciate Dr. Payne's desire to get my teeth perfect. I am truly thankful for American Orthodontics and my decision of choosing Dr. Payne. Special thank you to Cheryl for her hard work and persistence dealing with Delta Dental and my monthly payments. A never forgotten thank you to Stephanie for alway...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 26, 2017
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About Me

biography

Michael H. Payne, D.D.S. ,M.S.D. is a Dentist - Orthodontics & Dentofacial Orthopedics (Orthodontist) practicing in Sacramento, CA. A professional member of  American Association of Orthodontists, Academy of General Dentistry, American Dental...read more

  • Dentistry

  • Academy Of General Dentistry

    Fellowship Hospital

  • General Practice, United States Air Force, Davis-monthan Afb, Tucson, Az

    Residency Hospital

  • Us Air Force, Davis-monthan Afb

    Residency Hospital

  • University Of The Pacific School Of Dentistry, San Francisco - D.d.s.

    Medical School, 1998

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Locations

Practice

Office3406 American River Dr Ste E Sacramento, CA 95864
1

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