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Dr. Michael Muff, DDS

Dr. Michael Muff, DDS

Dentistry

Dr. Michael Muff, DDS is a dentistry practitioner in Chico, CA.

4.9 Star Rating
Based on 101 reviews 4.9 Star Rating (101 reviews)

Practice

2765 Esplanade Chico, CA 95973
Patient Favorite Award

Dr. Muff is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Muff's Reviews

Likelihood to recommend Dr. Muff

4.9
101 ratings, 83 with a written review
5 star
97%
97%
4 star
1%
1%
3 star
0%
0%
2 star
0%
0%
1 star
2%
2%

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Excellent Dentist
I feel like I will always have excellent care from Dr Muff. He is always kind, efficient and professional. I have seen a few dentists in town and he seems to be the perfect fit for our family!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 29, 2023
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Awesome Dentist!
Fantastic Dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 31, 2023
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The VERY BEST Dentist in Chico!
Dr. Mike Muff is beyond stellar. I have had a long history of dentist phobia. From the very first appt. wirh him, he has never wavered in putting me completely at ease, doing any variety of treatments with complete comfort, and manages the appointments in a very compassionate way. He is the very best!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jonni Dungan – Mar 22, 2023
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Our new family dentist!
Choose this practice for insurance reasons. We’ve been pleasantly surprised by by our good fortune to have switched to Willow Creek Dentistry.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 16, 2023
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Always a great experience. Professional, friendly.
I was experiencing tooth sensitivity and was able to get in within a day. Turned out it wasn’t a cavity. (Yay!) Dr. Muff was very patient and informative, and answered all my questions. As always, the staff was friendly and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol A. – Feb 23, 2023
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Friendly staff and amazing Dental providers
Love there welcoming atmosphere and makes going to the dentist a breeze
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adi – Jan 31, 2023
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Punctual , professional. Always a good day in the dental chair
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 14, 2023
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Willow Creek Dentistry
I’ve always experienced anxiety over visiting the dentist. I have sensitive teeth and I’m repeatedly worried the dentists and hygienist won’t listen to me and will just do their own thing, regardless of the pain. This is not the case with Dr. Mike Muff and staff. The team has been extremely sensitive to my needs. I can honestly say I’ve never been to a better dentist. Whether it’s for a new crown, a filling or a cleaning. They ease my anxiety and take steps to unsure the visit is painless.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 09, 2023
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Very Happy with Willow Creek Dentistry
Dr. Muff was able to see me the next day when I called with an unexpected emergency. He was able to fix the problem and it was not a painful or long ordeal. I am so grateful for the thorough work, detailed care, and timeliness. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nicole T. – Dec 10, 2022
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How?
Started to receive work December of 2018 up until January of 2022. Major issues which the Muffs treatments. I sent them an email explaining my concern and how I’d like to keep visiting their office and hopefully they can change my mind about this outcome. I received a response which stated “ We appreciate the fact that coming to our office entails a lot of travel and expense on your part and have regarded our visits as very positive and effective.” then the next paragraph stated “ Upon review of the full circumstances surrounding your current dental status, your difficulty in getting to our office for treatment and follow-up, and your low regard for the services that we have provided, we have decided to end our professional relationship with you.” Quite confusing statements. The free dental treatments I have received through medi-cal free healthcare benefits have been more effective than the thousands of dollars spent at Willow Creek Dental in Chico, CA.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
JC – Dec 02, 2022
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Emergency visit
Was in the area for the month had some dental pain called early in the morning they found some time to see me that day. Every body that I was in contact with treated me like I was a long term patient. I was very happy with the Quality of service that I received. I would go back anytime.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Eric L Johnson – Nov 15, 2022
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Emergency Visit
Dr. Muff repaired a bottom front tooth that had cracked. I was nervous about getting the repair, but I could not be more pleased with the result. I now have a porcelain veneer that looks more beautiful than my original tooth. Dr. Muff is not only skilled, but made the experience as painless as possible. He, and the entire staff, was friendly and professional. Going forward, I will not be so nervous if I have another dental emergency.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 26, 2022
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Cleaning, Exam, XRays
Staff are thorough, kind, and answers all questions. Teeth feel great and they are not pushy when dealing with sales. They give you options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Catherine – Oct 12, 2022
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I find Dr. Muff and the staff to be very professional and courteous. I’ve been pleased with my dental care there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 18, 2022
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Outstanding dental care
Dr. Muff's office is nicely appointed. Each member of the staff with whom I interacted was pleasant, courteous, and helpful. Dr. Muff went to great lengths to ensure the best possible outcome for my situation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vic Werlhof – Jun 15, 2022
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Cleaning today
Office staff and my dental hygienist were fantastic today as usual. Only wish I had dental insurance right now, so I could once again see Dr. Muff for other things! Hopefully soon…
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
LindaLou – May 04, 2022
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Kind Staff
I do not like needles or dental work and the staff was patient and kind. Dr. Muff made me feel comfortable. The office has state of the art equipment and crowns are made in-house while you wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DH – Apr 13, 2022
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Excellent service and high quality too
The dental hygienist is awesome!
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dián Hasson – Mar 12, 2022
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I love how friendly everyone in the office is, and how comfortable they make me feel. I’m so thankful I found them, best dentist office ever
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 10, 2022
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Staff communicates well, hardly a wait to get in, procedures and questions are answered clearly. Great follow up with information.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KC – Dec 09, 2021
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About Me

biography

Dr. Michael Muff, DDS is a dentistry practitioner in Chico, CA.
  • Dentistry

  • Usc School Of Dentistry

    2004
  • Cal Poly

    Undergraduate School, 1999
Patient Favorite Award

Dr. Muff is a patient favorite Dentistry Practitioner

    Read our methodology

    Locations

    Practice

    Michael J. Lim DDS Inc.2765 Esplanade Chico, CA 95973
    1