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Melissa Taylor Burton

Melissa Taylor Burton

Dentistry

Melissa Taylor Burton is a dentistry practitioner in Franklin, TN. She is not accepting new patients.

3.3 Star Rating
Based on 14 reviews 3.3 Star Rating (14 reviews)

Practice

214 Bridge St Franklin, TN 37064

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Melissa Taylor Burton's Reviews

Likelihood to recommend Melissa Taylor Burton

3.3
14 ratings, 9 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
43%
43%

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Taylor made a last minute transfer of my root canal to another dentist promising "all the information will be transferred and ready". Nothing was ready. I had to cancel several appointments, lost a job interview and incurred more cost out of network.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 20, 2022
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Dr Missy’s office is the 1st Dental office I have ever enjoyed going too. The office has a warm inviting atmosphere and the staff was both personable and knowledgeable. Thank you Dr Missy for my beautiful smile.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deborah M – Dec 12, 2020
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I am new in Franklin. As I was driving around town, I spotted a cute historical home on Bridge St. it seems it is a dental office...Taylor Made Smiles. Since I was way overdue for a cleaning, I called and made an appointment. I am so glad that I did. What a warm and inviting place! The waiting room is like a very nicely decorated living room. Smiles are abundant from the receptionist to the hygienist to the dentist. The entire staff is warm and friendly. What a find. I will certainly recommend this dental office to everyone that I know.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
A. Beven – Dec 10, 2020
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I love my dentist. Dr. Missy is a very kind and professional dentist. My family and I have been going to her for about 10 years. I have some beautiful crowns that she placed. Also the hygienists in her office are the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C. Dugan – Dec 08, 2020
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Over the course of 1 and 1/2 years I have spent over $10,000 for procedures performed by the above listed dentist that has left me in the same position that I was in before I came to her. After a second opinion her work was found to be "Unsatisfactory". She does "NOT" stand behind the work she performs unless you are a patient that she likes or has plenty of money to spend. When you are given a proposed treatment plan review it thoroughly before signing it ! If you don't read the treatment plan and ask questions regarding the procedures then you will fit into the "A la carte" menu! High Pressure environment!! If you chose this dentist you can expect the following Unacceptable Care, Overcharging the patient as well as their insurance company, Partials were made incorrectly 2 different times and finally the "LEVEL OF CUSTOMER SERVICE IS UNPROFESSIONAL" ! This dentist knows that you need you teeth, so she takes full advantage of that! She is definitely about the almighty "Dollar"!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Aug 15, 2019
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I love Dr Missy and her staff. I have always been amazed with their work and will continue to be their patient even though I have to travel over and hour to see them. Extremely pleased! Jim
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 30, 2019
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Terrible. She did multiple unnecessary fillings - my new dentist was floored and said my teeth look amazing! This place is a scam, and on top of it, you will be bullied if you leave a negative review on Google. Beware and stay away!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 26, 2019
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Dr. Taylor did the same thing to me. She definitely makes stuff up to cash in on your dental insurance. On my first visit she told me I had two cavities and needed to come back to have them filled. She told my daughter on her first visit she had a cracked tooth, she needs to be investigated!.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Franklin, TN – Jan 30, 2019
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Dr. Taylor is terrible. Makes up stuff that is wrong with you. I had been told I had gingivitis, cracked teeth and 3 cavities. I got a second opinion and none of that was true. None of it. She's definitely scamming and trying to get you to pay for treatment that you don't need. Stay far far away!!!!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Nashville, TN – Aug 13, 2017
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About Me

biography

Melissa Taylor Burton is a dentistry practitioner in Franklin, TN. She is not accepting new patients.
  • Dentistry

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Locations

Practice

Bridge Street Dentistry214 Bridge St Franklin, TN 37064
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