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Dr. Matthew Poore, DDS

Dr. Matthew Poore, DDS

Dentistry

Dr. Matthew Poore, DDS is a dentistry practitioner in Greenville, SC. He is affiliated with Lehigh Valley Hospital Pocono. He is accepting new patients.

3 Star Rating
Based on 45 reviews 3 Star Rating (45 reviews)

Aspen Dental

1118 Woodruff Rd Greenville, SC 29607

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Dr. Poore's Reviews

Likelihood to recommend Dr. Poore

3.0
45 ratings, 23 with a written review
5 star
47%
47%
4 star
0%
0%
3 star
2%
2%
2 star
4%
4%
1 star
47%
47%

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Horrible bedside manner
My wife had to have her wisdom teeth surgically removed because the bottom two were sitting on her nerve. He waits until the day of the appointment to tell her, that he can’t remove those teeth, and instead will cut the tops of them off. My wife woke up mid procedure and instead of helping her, he had a nurse hold her hands down so she couldn’t move. I wish we had read these reviews before going with him. Please heed this advice and find a different surgeon.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 16, 2025
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STAY AWAY FROM DOCTOR POORE!!!!
Was very unprofessional, acted as he was better then me, didn’t introduced himself to me as he was the one doing my surgery, I first thought he was just someone doing my consultation, he didn’t tell me when he was putting me to sleep(which usually they do let you know when) when asked questions he didn’t answer them just overlooked them and kept talking, he didn’t give me or my person of care any instructions on how to properly care for my mouth and his work that he had done. Overall horrible experience!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jul 15, 2023
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Poore attitude. Appropriate last name.
I give credit where credit is due. I healed fine. Surgery went well. As i arrived for my surgery to remove all four wisdoms and two molars back in November last year Mr. Poore argued with me for about 5 minutes about which teeth i was having pulled. He claimed my dentist gave the wrong information which was later deemed as false. I finally told him it's my mouth, I believe i would know what's being pulled. On top of all of this, I go to the back operating room everything is hooked up, Im waiting on him to come. He walks in about 10 minutes later and starts jerking everything off of me and said my dentist wouldn't verify which teeth to pull so he couldn't help me, Another second later an assistant walks in and tells him they did verify the teeth. Honestly had i not needed the wisdoms removed asap. I would have went off on this guy bad. It was that bad I've never had a medical professional act this way in my 27 years on earth. Reviews are true. GO somewhere else.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Malachi. – Mar 26, 2023
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An expert surgeon
It's been two years since I had my top two wisdom teeth taken out. Dr. Poore did a fantastic job with my surgery. He provided adequate post-op instructions and set the expectations for healing up front. I healed very well from the surgery and have been pain-free ever since. I would be very skeptical of negative reviews towards him since most people don't listen to what the doc says. If you do exactly as told, I don't see why you wouldn't an excellent surgery as well.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Stephen Smith – Dec 07, 2022
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I wish I hadn’t use him or Aspen.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
L. Hall – Oct 01, 2022
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One Of the worse experiences with a provider ever my daughter had her wisdom teeth cut out and and his bedside manner is horrible
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
J king – Nov 13, 2021
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He deserves 3 stars because there were more pros than cons Pros Recovery was brief Fast appointments No wait time in waiting room Staff (with the exception of Dr. Poore himself) was wonderful. He gave a follow up call the day of the surgery to see how I was doing. Cons No bedside manners Very condescending Speaks to people as if they are below him Overall “Poore” attitude
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
10 others found this helpful
Helpful
Mar 22, 2018
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Dr Poore is a highly trained and talented oral surgeon, his skills on exactly what he can perform are endless. He’s caring and proffesional. He called me at day’s end to see how I was doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Geoffrey Gross in PA – Feb 27, 2018
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Staff was professional & knowledgeable yet patient & understanding. Assistant was very kind & reassuring. Dr. Poore was wonderful. Explained process, was patient & gentle. Very concerned about my comfort. Would highly recommend.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Possinger – Nov 10, 2017
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Dr. Poore and his staff were very professional, caring and patient during my recent visits for multiple extractions. I will certainly recommend Dr. Poore to my family and friends for their oral surgery needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas P in Stroudsburg, PA – Aug 29, 2017
Thank you, Thomas, for recommending our practice.... Read More
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Dr Poore is one of the most compassionate Dr's I have ever came across. I trust my children lives in his hands
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Henry Kooistra in Stroudsburg, PA – Aug 18, 2017
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Very unethical, he should not have his medical license at all. He's lucky he has all his teeth because its very surprising someone has not punched him in his face. Extremely rude and unprofessional. I beg you do not go here.
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
Philadelphia, PA – Aug 17, 2017
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This isn't one oral surgeon I would NOT go to ever again Ask him about anything he will tell you to look it up on the internet. Very rude I'm a cancer survivor from 2007 and have severe tooth and gun issues. He wouldn't take any action or call me back. Very unprofessional. When I did call him back and ask for an appointment to look at an abscess he said he was booked for a year call and find someone else. I reported him not that any action will be taken but I feel I need to make others aware.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Phil allegretti in Stroudsburg, PA – Aug 11, 2017
We have tried to reach you, but have not gotten a... Read More
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I had an extraction done at Dr Poore office. The staff was professional and very knowledgeable of everything pertaining to my visit. Dr Poore was professional and very patient with me. This was my first time getting this type of procedure done so I didn't know what to expect. The procedure went very well and I felt no discomfort at all. He was very gentle and made sure that I was comfortable throughout my visit. I highly recommend Dr Poore .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
kim in Stroudsburg, PA – Jun 13, 2017
Thank you for the wonderful review. We strive to... Read More
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Dr Poore has placed implants on me and most recently removed an invasive cyst from my upper jaw. He was the only doctor I saw who could diagnose the cyst. His office has a 3-D Cat scanner that clearly showed the cyst, which he removed the same day. I highly recommend Dr Poore and his professional staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tom – Jun 11, 2017
Our pleasure! Glad to hear you had a 5-star... Read More
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Great as far as removing teeth quickly and semi painlessly... his attitude personality on the other hand is extremely crappy . He's rude and nasty. He doesn't communicate well with patients. Or at least myself. I tried to make small talk considering I was extremely nervous he had his back turned the whole time no reassursnce no smile no nothing.He needs to work on his communication and relationship building like he describes in his little bio! Also waited for ever for an appointment
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Bushkill, PA – Jun 02, 2017
We are unable to comment on your specific... Read More
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Dr Matthew c. Poorer is full of himself and seems to feel that he is beyond mistakes he extracted my teeth leaving pieces of teeth in my gum when I returned to show hem he insisted it was bone but it was not bone the pieces of tooth finely came out
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Stroudsburg, PA – Apr 02, 2017
The development of irregularities in the bone... Read More
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What an animal! He's the only one in the county who takes my insurance. It took 7 months to see him! Once in, he stood in the room with his back turned, provided only rude, snide comments rather than medical answers to my appropriate medical questions, then had a hissy fit, said "let me let you go, then" and removed my bib. I left untreated. His last name says it all - "POOR!" Poor service, communication skills, bedside manner, decor & broken surgical chair with only one working arm rest.
What went well
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Mistreated in Pocono Summit, PA – Jul 23, 2016
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I recently had my wisdom teeth extraction surgery at Dr. Poore's office. The surgery couldn't have gone better. He and his staff answered all of my questions and made the whole experience as smooth as possible. I would highly recommend Dr. Poore for your oral surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bailey W. in East Stroudsburg, PA – Apr 03, 2016
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Dr. Poore and staff are absolutely amazing! I am a complete chicken when it comes to the dentist! My first visit didn't go so well because of my complete fear! But my second visit went GREAT! Dr. Poore took the time to coddle my inner chicken and was very patient with me guiding and encouraging me threw the whole procedure! Second visit went even smoother! So much so brought tears of joy! I wanted to write so much more but only allowed so many characters here! Dr. Poore is great!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Christina Castillo in Lansord, PA – Mar 13, 2016
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About Me

care philosophy

I want my patients to experience the best treatment possible in an environment that makes them feel safe and at ease. I believe that communication is key, from getting to know my patients on a personal level to maintaining seamless continuity of...read more

biography

Dr. Matthew C. Poore is a board-certified oral and maxillofacial surgeon. He has extensive experience in all facets of oral and maxillofacial surgery, anesthesia, and dental implant-related surgery. Originally from Rochester, NY, Dr. Poore moved...read more
  • Dentistry

  • American Associations Of Oral And Maxillofacial Surgeons

    Fellowship Hospital
  • Nassau University Medical Center

    Residency Hospital
  • University Of Vermont Larner College Of Medicine

    Internship Hospital
  • University Of Maryland School Of Dentistry

    Medical School

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Locations

Aspen Dental

Aspen Dental1118 Woodruff Rd Greenville, SC 29607
1

Affiliated Hospitals

  • Lehigh Valley Hospital Pocono

    206 E Brown St
    East Stroudsburg, PA 18301
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
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