Are you a healthcare professional?
Is this your profile?
background
background
Dr. Matthew Horne, DDS

Dr. Matthew Horne, DDS

Dentistry

Dr. Matthew Horne, DDS is a dentistry practitioner in West Lake Hills, TX.

4.3 Star Rating
Based on 6 reviews 4.3 Star Rating (6 reviews)

Practice

3345 Bee Caves Rd Ste 102B West Lake Hills, TX 78746

Experience Check

Search for experience in a specific area

Dr. Horne's Reviews

Likelihood to recommend Dr. Horne

4.3
6 ratings, 5 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Rushed and un heard
I had a disappointing experience at the dentist's office. The Doctor rushed through my visit and didn't take the time to address my questions about the cosmetic work I wanted. It felt like they were more interested in moving on to the next patient than in providing quality care. I left the office feeling unheard and frustrated with the lack of attention I received. If you have dental anxiety be prepared to be here a while, X-rays took at least 20-30 mins alone and it was over an hour until the doctor saw me.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dan w – Aug 26, 2023
×Post a ResponseAre you Dr. Horne?
I moved back to Austin 3 years ago and resumed seeing my dentist from the late 2000's. While he is a nice man and the office staff are very nice, he only has two dental techs and my husband and I do not like one of the techs. Apparently, we are not the only ones as you have to wait months to see the other technician which put me way behind my cleaning schedule. So, I was on the hunt for a light, bright office with good vibes, upbeat music, a nice and friendly staff as well as an office up to date on the latest technology and I seem to have found everything I was looking for with Dr. Matthew Horne. Mia is a member of his front desk staff and she really gets all of the kudos. From my introduction to her over the phone to our encounter in person, I knew I had chosen well for my family. They are very thorough and for that reason, your first appointment may take a bit longer than normal, but I care deeply about my teeth and I appreciated the attention to detail.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Q. Whiddon – Jul 14, 2023
×Post a ResponseAre you Dr. Horne?
20 years experience with Dr Horn and his staff
At 62 years old Dr Horn and his staff has made my smile better and brighter and I can’t tell you how much I appreciate that it makes you feel good to smile
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
joann DiFranzo – Feb 02, 2023
×Post a ResponseAre you Dr. Horne?
Awesome staff and great facility. Dr. Horne and team are the best in Austin. Take it from someone who hates going to the dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Seth B in Austin – Dec 13, 2017
×Post a ResponseAre you Dr. Horne?
Dr. Horne and his staff were awesome! We did not feel like a number going through the system. He took his time with us, answered questions until we had full understanding, and also offered options, with all the pros and cons of each. Each person at his office was kind and helpful. Dr. Horne and his staff cared for us well. We highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brent Phillips in Austin, TX – Apr 25, 2016
×Post a ResponseAre you Dr. Horne?

Leave a review

How was your experience with Dr. Horne?

About Me

biography

Dr. Matthew Horne, DDS is a dentistry practitioner in West Lake Hills, TX.
  • Dentistry

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Office3345 Bee Caves Rd Ste 102B West Lake Hills, TX 78746
1