Dr. Louis Sinatra, DDS

Dr. Cherry office is the worst! Prior to making the appointment in July, they verified they were in network with my insurance. I got a bill for 182 dollars in December. (With a hand written note to pay quickly to avoid finance charges) Long story short, their contract with my insurance wasn’t approved until August. It’s not a big deal, but the way Dr. Cherry spoke to me on the phone was ridiculous. She kept saying because Im not in network, I am responsible. She said I don’t know why your last dentists haven’t charged you in the past. I explained to her that I spoke with my insurance and they investigated when contract actually approved. Never once did she acknowledge that her office made a mistake. She continued to double down and say I also owe 50 dollars because I didn’t meet a deductible. I HAVE NEVER PAID A DOLLAR for dental cleanings because I always go in network! TERRIBLE CUSTOMER SERVICE. And honestly the cleaning wasn’t so great.

In my opinion he is not a good dentist. I believe he overcharges compared to other dentists in area. He charges "evaluation fee" but does nothing for it. In my opinion he is very unprofessional, the quality of his work I believe is very unprofessional and I would urge he be avoided.

Dr. Sinatra is very patient and explains each procedure. If you have questions he will take as much time as is needed to make sure you understand . His staff is friendly and caring.i have recommended friends and family to him.