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Dr. Lloyd Bauer, DDS

Dr. Lloyd Bauer, DDS

Dentistry

Dr. Lloyd Bauer, DDS is a dentistry practitioner in Monroe, NY. He is accepting new patients.

4.7 Star Rating
Based on 67 reviews 4.7 Star Rating (67 reviews)

Practice

3 Center Hill Rd Monroe, NY 10950
Patient Favorite Award

Dr. Bauer is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Bauer's Reviews

Likelihood to recommend Dr. Bauer

4.7
67 ratings, 54 with a written review
5 star
87%
87%
4 star
6%
6%
3 star
0%
0%
2 star
1%
1%
1 star
6%
6%

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Extremely unprofessional and incompetent office. The office staff told me numerous times that they participate in my dental insurance when in fact they do not. The first two times that I went for cleanings my insurance was accepted as payment in full, I was not balance billed. On my third visit, Camille, the hygienist, stated that she wanted to do a little extra cleaning. I asked her what the charge would be. She said that she checked my insurance, there would be $0 cost. It seems that Camille, with 30 years experience, did not look at the correct insurance. This was billed as a deep cleaning, although Camille's protocol did not remotely resemble the deep cleaning that I had two years ago at another dental office. Sally, office manager, acknowledged that they made mistakes in checking on my insurance. I never signed a treatment plan, yet Sally is attempting to balance bill me for the difference between what my insurance paid and the total. Dr. Bauer has NEVER come in the treatment room
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
2 others found this helpful
Helpful
Jan 13, 2022
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Dr. Bauer and staff are wonderful. Made me feel very comfortable and took excellent care of me. Their equipment is up to date but the aesthetic of the office is very outdated and in some disrepair, and can make some people feel like the appearance could affect the care they’re getting, but it is not so. Deanna the hygienist was lovely and did a great job and Dr. Bauer is friendly and very gentle.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
Helpful
May 25, 2021
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They were polite and prompt. They made it a point to confirm my appt and scheduled my next cleaning while I was being seen for cleaning. Very personable.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Joe R – May 15, 2021
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Great service from really nice people.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Albert – May 15, 2021
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Never. Every appointment we have ever had has been canceled or changed. Some on the day of the appointment. My son went months with a filling that needed to be filled because they kept canceling the appointment. The last excuse they had was that the appointment was at 2:15 on a Friday. (They gave us this appointment). Then they want to change it because the dentist doesn’t work after 12 on Fridays.
What went well
No results
What could be improved
No results
Helpful
May 14, 2021
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i came on time and they made me wait for 30 minutes and the doctor wasn’t even available on time. But my teeth are clean.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
May 13, 2021
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My dentist of over 30 years retired a few year ago and I haven’t needed any real dental work since but today I lost a filling and saw Dr. Bauer. First, he chose the simplest option (to fill, not root canal, etc). Second, he was really gentle and it didn’t hurt at all. So he gets super brownie points in my book. As for the practice itself: I called this morning and had an emergency same day appointment. So it was a great dentist day and I really like Dr Bauer.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbara Z – May 12, 2021
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I've been using them for over 4 years, all staff members are very nice, caring, professional and courteous, great work, I've sent lots of friends already and all have great feedback
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Moshe Huss – May 06, 2021
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I have always loved Dr. Bauers attitude it's always pleasant but he really isn't helpful. He doesn't seem to care as much anymore and certainly doesn't do things by the book. He needs to be more willing to help and less trying to just rotate clients for the money. I no longer refer anyone and am currently looking for a new dentist myself. They are more focused on the quantity of patients then quality of work.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
May 06, 2021
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The office staff was so welcoming and friendly. I felt very comfortable as if i was a patient for years. No pressure or extra payments. Cant wait for next cleaning.
What went well
  • Staff friendliness
What could be improved
No results
Helpful
Apr 26, 2021
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Very professional and friendly
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joel Neuman – Apr 23, 2021
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Perry – Apr 23, 2021
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Dr Bauer is a kind sole and has a very calm demeanor. Sally and Crystal are outstanding staff members and show genuine concern for their patients. My wife said “If Sally ever moves to another dental office, that she would go along too “
What went well
No results
What could be improved
No results
Helpful
Ken B. – Apr 22, 2021
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Routine cleaning
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nicole Ramos – Apr 21, 2021
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Friendly, honest and happy environment.would definitely recommend for someone who's like me and doesn't like dental work. Dr Bauer is quick and gentle. Keep up your great work!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C.F. – Apr 16, 2021
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Dr Bauer is friendly and makes you feel comfortable. Everyone in the office makes you feel like family. I would recommend anyone like myself who does not like to see a dentist, to give them try.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim from Warwick – Apr 16, 2021
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Very good Dentist .
What went well
  • Office environment
  • Staff friendliness
What could be improved
No results
Helpful
Kevin – Apr 16, 2021
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My visit was handled within COVID guidelines. The hygienist worked to accommodate my needs. Dr Bauer was very professional and also worked to accommodate me. I have referred patients before and will continue to do such.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Mary Baty – Apr 13, 2021
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Very happy calm atmosphere
What went well
No results
What could be improved
No results
Helpful
Apr 09, 2021
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I’ve been a patient of Dr. Bauer for several months and I’ve been very pleased at his professionalism and the time he takes. My previous dentist retired and I’m pleased to have found another quality professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AK – Apr 07, 2021
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About Me

care philosophy

Your smile is as unique as your set of fingerprints, which is why we treat the patient, not the insurance, with realistic results that give our patients a reason to smile.

biography

Dr. Lloyd Bauer is a certified dentist who has been practicing for more than 30 years.

He specializes in tooth decay, placement and restorations of dental implants, and Invisalign. 

In 1987, Dr. Bauer received...
read more
  • Dentistry

Patient Favorite Award

Dr. Bauer is a patient favorite Dentistry Practitioner

    Read our methodology

    Locations

    Practice

    Exceldent Dental of Monroe LLP3 Center Hill Rd Monroe, NY 10950
    1