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Dr. Lawrence Koussa, DDS
Dentistry
Dr. Lawrence Koussa, DDS is a dentistry practitioner in Tucson, AZ. He is accepting new patients.
4.7 Star Rating
Based on 48 reviews 4.7 Star Rating (48 reviews)
Practice
2102 N Country Club Rd Ste C Tucson, AZ 85716Compare Dr. Lawrence Koussa, DDS with other Dentistry Practitioners near you
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Dr. Koussa's Reviews
Likelihood to recommend Dr. Koussa
4.7
48 ratings, 35 with a written review
5 star | 92% | 92% |
4 star | 2% | 2% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 6% | 6% |
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Terrible experience across the board. This dentist made me uncomfortable while sitting in the chair getting examined - had his stomach pressed against my head while leaning over the table. They also sent me a late payment bill without ever sending an initial one and only retracted the interest charge once I called and complained. The invoice had no information about what I was charged for. They didn't check if I'd had x-rays done at my previous dentist before performing them so I got billed for something my insurance wouldn't cover. I will not go to this dentist again.
What went well
No results
What could be improved
- Office environment
Helpful
Aug 11, 2021
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Best office personnel anywhere in Tucson. They reflect the kind of dentist Dr Koussa is. First time I was treated so well. Awesome Dr., assistants, hygienist, receptionist...all first class.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jeanne K – Jan 13, 2021
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poor attitude. did not finish work he started. office billed insurance and got paid for something that was not done. have to call several times as they don't return calls. only in office 3
What went well
- Appointment wasn't rushed
What could be improved
- Office environment
- Staff wasn't friendly
Helpful
Oct 23, 2020
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Excellent doctor and good staff. I recommend Dr. Koussa.
I've had the best cleaning I've ever had in my life.
What went well
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Helpful
Oct 09, 2020
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I concur with other reviews about this excellent dentist and his staff! I've had cleaning and several crowns done...all with expertise and gentleness.
What went well
No results
What could be improved
No results
Helpful
Mary Marjorie King – May 13, 2020
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As always excellent care. Leigh Ann and Raquel with the best customer service skills. I highly recommend Dr. Koussa for all your dental needs
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aug 28, 2019
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I had my semi-annual cleaning this week. Leigh Ann did a great job as usual. Dr. Koussa and his staff are great and they take my dental plan.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Tucson, AZ – Jun 26, 2019
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Dr. Koussa and all his staff are great! I have been going there for over 35 years and have always had superior service. My dental health is excellent and I owe lots of that to Dr. Koussa. I also find everyone there fun and friendly!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bryn in Tucson, AZ – Jun 07, 2019
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Dr. Koussa and staff are friendly, efficient and professional. During bridge work
Dr. Koussa's assistant suggested I breathe through my nose and wiggle my toes to reduce any discomfort. Great advice! Plan to use the same technique when I fill out my taxes later this month.
What went well
No results
What could be improved
No results
Helpful
Apr 03, 2019
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Excellent service. Knowledgeable and friendly staff. The doctor was efficient and diligent in his work. Let me know a few times I needed to floss more but didn’t beat me up about. Had a filling and that was quick and painless. The cleaning was excellent and the exam was thorough and in-depth. Would definitely recommend!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 28, 2019
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It was a surprise to me to have Dr Koussa himself do my cleaning but it was the most thorough cleaning I have ever had. The staff was very professional and I was pleased that they accepted my insurance.
What went well
No results
What could be improved
No results
Helpful
Mar 26, 2019
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Dr. Koussa and his staff are excellent. Always friendly and they do a top notch job of putting a smile on my face. They have met my dental needs for close to a decade. Lee Ann did my x-rays and cleaned my teeth. She is an expert. Her work is painless and efficient. One of my co-workers was having a dental emergency and they worked her in and took care of her emergent need. She too spoke highly of the care they provided. :)
What went well
No results
What could be improved
No results
Helpful
Mar 22, 2019
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Had an emergency on my molar. Dr. Koussa got me in right away. I would highly recommend this office. Always pleasant and courteous.
What went well
No results
What could be improved
No results
Helpful
Mar 15, 2019
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I love the entire staff! I have been going to
this office for 19 years and have never once had anything bad to say about them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 10, 2019
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Excellent customer service and results!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
KWAJ in Tucson, AZ – Jan 09, 2019
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As always the visit was professional and very nice
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
ARMANDO ABRAMS in Tucson, AZ – Dec 12, 2018
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Dr. Koussa has the kind, calm and fine honed skills of a master dentist, and his staff is equally expert and reassuring. I genuinely look forward to seeing them all and relax knowing I am in the very best hands, especially when it comes to billing options. Thank you Larry, Leigh Ann, Racquel and Danielle for being such an excellent team, with a spotless office that has reliably served the Tucson community for two exemplary generations.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan in Tucson, AZ – Dec 05, 2018
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After a horrible experience at a previous dentist I was super scared to get my next filling. Thankfully my experience with Dr. Koussa was nothing to fear! He only used a little novacaine & was finished in minutes with no pain. It's a relief to have a dentist you can trust!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nov 02, 2018
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Absolutely the best dentist, hygienist & staff in Tucson. I have a fear of dentists, but Dr. Koussa puts me at ease. He's been my dentist for 15 years - and counting.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 26, 2018
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A friendly staff that work well together as a team to meet the needs of their patients.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 16, 2018
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How was your experience with Dr. Koussa?Overall Patient Satisfaction
48responses
Likelihood of recommending Dr. Koussa to family and friends is 4.7291665 out of 5
About Me
biography
Dr. Lawrence Koussa, DDS is a dentistry practitioner in Tucson, AZ. He is accepting new patients.Dentistry
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Locations
Practice
Office2102 N Country Club Rd Ste C Tucson, AZ 85716
Compare Dr. Lawrence Koussa, DDS with other Dentistry Practitioners near you
Filter by:
Provider Ratings