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Came in for a dental check up, employee was very friendly and helpful. Dr. Liao was very attentive and helpful throughout my visit. Great experience overall.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 other person found this helpful

Helpful

Nov 15, 2017

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I went in for a routine teeth cleaning appointment with my boyfriend and everything from the appointment making to the actual appointment was great. Dr. Kim and Cat are extremely personable and friendly. I can't wait to go back in 6 months!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Nov 15, 2017

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Dr. Liao made my first visit very comfortable. Very accommodating and knowledgeable.

What went well

Listened & answered questions
Explained conditions well
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Nov 08, 2017

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Cat and Kim are awesome! They are quick to respond and easy to work with. Kim and Cat are so accommodating. I feel at home when I step into this dental office. Actually it feels more like a spa. The music is just as good as the dental cleaning. Cat and Kim are very thorough with their assessments and services. They go through every detail and possible options, and answered every question I had about the health of my teeth. All my concerns were taken care of. THANK YOU!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Nov 08, 2017

×Post a ResponseAre you Dr. Liao?

From a person who hates the dentist i must say i loved every moment here. Kim and Cat are amazing, they explained everything and made me feel so comfortable. I need 4 filling and got a deep cleaning done. From what i can say they are super professional. i dont know anybody that likes the dentist but after coming here im glad to say i will be back and i will recommend anybody i know here. I found my new favorite dentist.... :) Thanks you guys!!.. you guys are the BEST.. See you in 6 Mo

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Nov 01, 2017

×Post a ResponseAre you Dr. Liao?

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Know Before You Go

About Me

care philosophy

Dr. Kimberly Liao is a proud native of the San Francisco Bay Area. She graduated from South San Francisco High School and went on to complete her undergraduate studies at UC Davis. She continued her studies at the prestigious University of the...read more