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Dr. Karen McCarthy, DMD

Dr. Karen McCarthy, DMD

Orthodontics & Dentofacial Orthopedics

Dr. Karen McCarthy, DMD is an orthodontics & dentofacial orthopedics practitioner in Ho Ho Kus, NJ. She is accepting new patients.

3.3 Star Rating
Based on 27 reviews 3.3 Star Rating (27 reviews)

Practice

31 Sheridan Ave Ste 2 Ho Ho Kus, NJ 07423

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Dr. McCarthy's Reviews

Likelihood to recommend Dr. McCarthy

3.3
27 ratings, 8 with a written review
5 star
56%
56%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
41%
41%

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She does not know about ethics and honesty.
She is a person with few manners, the worst orthodontist I have ever found in Bergen County. Dr. McCarthy did my daughter's orthodontics without using expanders even though she said that the treatment was more expensive because the expanders were unavoidable, and when she put the braces on, she didn't use the expanders.After the braces were removed my daughter developed open bite. To solve this problem, is necessary two more years of orthodontics and a maxillofacial surgery. When I spoke to Dr. McCarthy about these issues, she just made fun of me and walked away.This doctor makes money without caring about what may happen to the individual's oral and psychological health.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Magda D' Gonzalez – Sep 19, 2023
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Continual, Extensive Lack of Communication
We started out with Dr. McCarthy because her price was the most reasonable. Dr. McCarthy appears pleasant until you ask a question. Not sure why she perceives questions as you are defying her skills, but she does. Her rosy disposition immediately turns into a very sour person. I always thought I was in charge of my children's medical choices, but she does what she wants. Recently, I wanted to learn more about X-rays that were recommended, but I couldn't discuss this in person because Dr. McCarthy keeps parents out of the office since COVID. You are NOT even permitted up with a mask unless you request to come up and are granted permission. Everything appears fine with Dr. McCarthy until you start asking questions. For some reason, she presents passive aggressive or simply hostile. I wanted to understand why the X-rays were recommended and she took the X-rays without my consent (my son is a minor) even though I called the office and requested to speak with her.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Kim Garfinkel – Apr 06, 2023
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I originally had gone to another orthodontist who wanted to charge a tremendous amount of money for my twins braces. I decided to try Dr. McCarthy after getting two recommendations, one of them being my mother in law, who had braces later in life. We have had nothing but a great experience with Dr. McCarthy. I don’t understand some of the low reviews. Don’t hesitate to try her. She’s wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Elisa – Jun 30, 2021
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Myself and two children have been patients of Dr. Karen McCarthy for over seven years now. I do not have any negative thoughts, nor experiences with either her or very kind, sweet staff. I DEFINITELY RECOMMEND HER.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mahwah, NJ – Dec 02, 2020
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Wonderful! So pleasant I couldn’t be happier.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dec 07, 2018
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Myself and my two kids have been going to Dr McCarthy to get braces. All of us are satisfied with the professionalism of Dr. McCarthy. My boys love the TV's, and how nice Dr. McCarthy has been to my whole family! - Mahwah Resident
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Mahwah, NJ – Sep 27, 2017
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I would highly recommend her to everybody. Walked in with a very uncomfortable situation (broken permanent retainer) and my insurance did not cover the removal. She was very friendly and extremely knowledgable. Afterwards whilst checking out at the desk I was worried that it would cost me some crazy amount, but she told me not to worry about it and that it was free of charge. I was in a situation in which I could've easily been taken advantage of. I can tell that she truly cares.10/10
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Kyle S. in Saddle River, NJ – Aug 26, 2016
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She is amazing! She very patient and understanding of her special needs patients and always puts them at ease. Her skills are exceptional. My entire family has been a patient of Dr. McCarthy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Laura E. in Clifton, NJ – Dec 10, 2015
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About Me

biography

Dr. Karen McCarthy, DMD is an orthodontics & dentofacial orthopedics practitioner in Ho Ho Kus, NJ. She is accepting new patients.
  • Orthodontics & Dentofacial Orthopedics

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Locations

Practice

Office31 Sheridan Ave Ste 2 Ho Ho Kus, NJ 07423
1

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