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Dr. Justin Russo, DDS
Dentistry
Dr. Justin Russo, DDS is a dentistry practitioner in Raleigh, NC. He is accepting new patients.
4.9 Star Rating
Based on 40 reviews 4.9 Star Rating (40 reviews)
Practice
3811 Ed Dr Ste 120 Raleigh, NC 27612Compare Dr. Justin Russo, DDS with other Dentistry Practitioners near you
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Dr. Russo's Reviews
Likelihood to recommend Dr. Russo
4.9
40 ratings, 30 with a written review
5 star | 98% | 98% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 3% | 3% |
1 star | 0% | 0% |
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One of my two crowns broke this past weekend while eating skittles. No more skittles for me! I called Russo Dentistry first thing Monday morning, August 26th. They were able to work me in. I went in with a broken crown and walked out with a new crown. You heard me right !! Dr Russo made the new crown at his office while I waited. So convenience not having to wear a temporary until a new crown is made and not having to go back for a second appointment. I was there around 1 1/2 hours. Professional, friendly and caring Doctor and staff !! Great dental experience !!!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jerry Gusler – Aug 28, 2019
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My daughter introduced me to this practice. Not only is it super convenient for the NW Raleigh area, the staff is great. I love Dr. Thomas. She is top notch and always concerned about my comfort while I am in the chair.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kashaki in Raleigh, NC – Sep 01, 2018
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Very knowledgeable and friendly!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Aug 29, 2018
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Dr. Russo explained everything clearly so I could make an informed decision about my treatment. He put me completely at ease and his work was excellent with minimum pain for me. Love him and everyone in the office!??
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Gina Williams in Raleigh, NC – Aug 15, 2018
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Very professional. Excellent in times of emergency such as chipped filling or tooth.
I highly recommend Dr Russo and his entire staff.
Carol
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Carol Ridge in Durham, NC – Aug 09, 2018
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He helps keep our family’s teeth healthy. He also cares about all his patients. You feel like apart of his extended family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Raleigh , NC – Aug 06, 2018
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Dr. Russo is an excellent dentist with a great staff. I would recommend the practice highly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Bob Jordan – Aug 02, 2018
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An excellent experience all around. Very professional staff, great smiles, laughs, and beautiful personalities. If you're lucky, you'll get Ashley Byrd, and more detailed care than you can imagine. Amazing work, I look forward to my next visit!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Blake Harper in Raleigh, NC – Aug 01, 2018
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Dr. Russo is very attentive and complete in his explanation of his assessments. His “bedside manner” is wonderful and the dental hygienist (Ashleigh) was amazingly kind and helpful!
Have already recommended Dr Russo to family members and two friends and coworkers.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
D. in Raleigh, NC – Jul 28, 2018
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Beautiful crown work! Very happy with teeth whitening. When I had a dental emergency, I was given an appointment within the hour. State of the art dental equipment. Highly recommend Dr. Russo and his team.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Crystal in Raleigh , NC – Jul 27, 2018
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Always great service and helpful with flexible scheduling...
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ray Styons in Raleigh, NC – Jul 20, 2018
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Very satisfied. Excellent
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
G LG in Raleigh , NC – Jul 12, 2018
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Best experience ive ever had in a dental office, Dr. Russo is truly a master of his craft.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
James Stougaard in Raleigh – Jul 10, 2018
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I could not be more pleased with my care at Dr. Russo's office. I wanted to find someone specializing in cosmetic dentistry and his practice has been the perfect fit. Caring staff, wonderful work. I come from a family of dentists, so I'm particularly picky. Having the teeth you always wanted can be life-changing and I'm so happy that I found Dr. Russo and his team.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 24, 2018
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Excellent dentist and staff. Courteous, friendly, and efficient with your time. Highly recommend.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Bobby Schooley – May 07, 2018
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Office is efficient and professional. If you get “anxious” during crown prep etc., take advantage of the nitrous ( laughing gas ) that they offer. It helped me immensely!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 11, 2018
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A great experience...
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Al Finley in Raleigh, NC. 27613 – Mar 01, 2018
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This Dentist is the best! Extremely intelligent and acute listening skills. Very knowledgeable and easy to talk to. Dr Russo's staff is friendly and super helpful. I couldn't recommend a better dentist!
Jennifer
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jennifer in Raleigh, NC – Feb 28, 2018
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This was by far the most thorough exam and consult I've ever had. The dentist was patient and willing to explain and go over all of my options. I will be addressing some serious dental problems in the near future and feel comfortable and confident that Dr. Russo will be the best choice to address them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
MaryLee in Raleigh – Feb 12, 2018
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Wonderful dentist, and staff. Dr. Russo has high tech equipment, and is very detail oriented. I just recieved my very first crown and everyone was reassuring,understanding, patient, and I felt very comfortable and safe. I trust Dr. Russo completely. He did such good work on my crown! It looks beautiful and feels like a normal tooth! Dr. Russo is 110% trustworthy. Now, my adult son wants to go there, after seeing my positive experience.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kimberly in Raleigh, NC – Dec 22, 2017
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How was your experience with Dr. Russo?Overall Patient Satisfaction
40responses
Likelihood of recommending Dr. Russo to family and friends is 4.925 out of 5
About Me
biography
Dr. Justin Russo, DDS is a dentistry practitioner in Raleigh, NC. He is accepting new patients.Dentistry
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Locations
Practice
Justin Russo DDS PA3811 Ed Dr Ste 120 Raleigh, NC 27612
Compare Dr. Justin Russo, DDS with other Dentistry Practitioners near you
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