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Dr. John Mobilia, DMD
Dentistry
Dr. John Mobilia, DMD is a dentistry practitioner in San Diego, CA.
3.8 Star Rating
Based on 14 reviews 3.8 Star Rating (14 reviews)
Practice
12405 Rancho Bernardo Rd San Diego, CA 92128Compare Dr. John Mobilia, DMD with other Dentistry Practitioners near you
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Dr. Mobilia's Reviews
Likelihood to recommend Dr. Mobilia
3.8
14 ratings, 9 with a written review
5 star | 64% | 64% |
4 star | 7% | 7% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 29% | 29% |
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Professional, efficient and friendly
What went well
- I felt respected
What could be improved
No results
Helpful
Mar 13, 2024
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Good experience
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ana Parra-Trujillo – Feb 24, 2023
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I went in to see Dr. John Mobilia, DMD, because a crown fell off a molar. When I got there, the staff convinced me to get a full mouth X-ray, saying that it was needed for my care even though I was just there for the one molar, which was urgent. The staff then convinced me to agree to a complete mouth checkup, as it was their official policy, to which I folded and got. The doctor told me that my gums were a bit inflamed but agreed that it could be due to misuse of my electric toothbrush. He said a cleaning could help, but it was OPTIONAL. When I called to make an appointment to get my crown dealt with, the receptionist told me that I would not receive any care unless I agreed to complete dental cleaning. So should you go to this dentist? That’s your choice, but be careful and skeptical about what they tell you. If they start trying to get you to agree to services you didn’t go in for, especially making services that are optional in other offices MANDATORY, I advise going ELSEWHERE.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Ashley Williams – Oct 14, 2022
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A top notch dental office, with state of the art equipment. I was visiting California from out of state, when a dental problem arose. Dr. Mobilia was recommended to us, and his office staff gave us an appointment for that day. I wish I lived in California, so I could have Dr. Mobilia as my regular dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cindy – Feb 20, 2020
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My family’s dentis for 8 years. Wonderful dentist with wonderful staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kim Stern in San Diego, CA – Dec 04, 2018
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My family’s dentis for 8 years. Wonderful dentist with wonderful staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kim ter in Sa Diego , CA – Dec 04, 2018
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I was a patient of Dr. Mobilia and today I was suppose to have my teeth checked out today but I had to walk out of the clinic because of a bad experience with one of the staff members. She was rude and is not fit to be in customer service. When I mentioned that I will complain to Dr. Mobilia, she was even more brazen and rude. She lacks the proper courtesy and customer service. Stay away.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
3 others found this helpful
Helpful
Issa Eways in Escondido – Nov 09, 2017
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Dr. Mobilia and his staff are amazing. My oldest has autism and Dr. John is the only dentist she has been comfortable with. He and his staff go out of their way for their patients and understand that some people do have legitimate fears. The front office staff have always been up front about costs and don't take advantage of patients as other places do. Would highly recommend RB Dental and Dr. john!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
San Diego, CA – Jul 21, 2017
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They cheated me by charging me over $200 when my insurance covers 100%
What went well
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Lisa Li in San Diego, CA – Mar 01, 2016
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How was your experience with Dr. Mobilia?Overall Patient Satisfaction
14responses
Likelihood of recommending Dr. Mobilia to family and friends is 3.7857144 out of 5
About Me
biography
Dr. John Mobilia, DMD is a dentistry practitioner in San Diego, CA.Dentistry