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Dr. Joanna Claustro, DMD

Dr. Joanna Claustro, DMD

Dentistry

Dr. Joanna Claustro, DMD is a dentistry practitioner in Ashburn, VA. She is accepting new patients.

4.9 Star Rating
Based on 320 reviews 4.9 Star Rating (320 reviews)

Practice

20745 Williamsport Pl Ste 300 Ashburn, VA 20147
Patient Favorite Award

Dr. Claustro is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Claustro's Reviews

Likelihood to recommend Dr. Claustro

4.9
320 ratings, 106 with a written review
5 star
96%
96%
4 star
2%
2%
3 star
1%
1%
2 star
0%
0%
1 star
1%
1%

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The Best Around!
Dr. Claustro and her staff are professional, attentive, and make you feel so comfortable as soon as you walk in the door. I have hated my smile for years. I have had numerous crowns and build ups on my teeth that they began to darken. I switched dentists as she came highly recommended on Facebook. I went to her for a cleaning, and we talked about how much I hated my smile. I felt so self-conscious. I ended up getting ten new porcelain crowns on the top and now my smile has never been better. I would smile a lot after, and people would ask what looks different about me. One person even asked if I got a facelift. Ha! I told her I had a new smile. The staff through it all was always patient with me since I do get anxious at the dentist. Dr. Claustro is warm, funny and is ALL about patient care. My confidence was raised. I smile all the time, and I would highly recommend Dr. Claustro to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori P. – Oct 23, 2024
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5 star and then some.
I saw Dr. Claustro the first time today. I went because my hygienist for 10 years (?) has moved there. Dreading the appt because of health reasons , no dentist for one year. I am 90 years old. I actually had a fun time. My hygienist Brook is the best and I loved Dr Claustro. Highly recommend this office…
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 26, 2024
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Best in town
I know lots business owners. I picked Dr Claustro because of her heart. She is a good person who could have done anything and she chose to serve Ashburn as a dentist. I like how dr Claustro listens to my concerns. I know I need an implant but Dr Claustro encouraged me to talk to the specialist first.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doug – Mar 21, 2024
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Amazing Practice
I had a great visit today. I was informed in detail about what steps were to be taken and all my questions and requests were answered. I highly recommend this practice and Dr Claustro.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2024
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Exceptional Dentistry Delivered with Compassion
Exceptional dentistry delivered with compassion, empathy and true concern for the patient with state of the art equipment and an amazing and accomplished staff. It had been over a year since I was there due to other health concerns. They were thorough with their dentistry, educated me on what was happening and provided reasonable solutions to my dental circumstances. I was treated with compassion, empathy, kindness and after our consultation, I was provided a reasonable dental plan for improved dental health. I drive 50 minutes to go to Dr. Claustro, and she is worth every mile!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbie D. – Feb 21, 2024
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Best of the Best
As always Dr. Claustro and her practice are simply the best! Very caring, happy with super attitude Can't go wrong with this team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott B Prentice – Feb 07, 2024
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New patient
Very welcoming, bright clean office. I interacted with multiple people and all were kind and professional. I felt like I was in good hands! The Dentist took her time with me and was very thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
New patient – Jan 26, 2024
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First Visit
A very courteous and professional staff throughout the entire process. Dr. Claustro exhibits a genuine concern and commitment to provide the best dental experience to each and every client!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 06, 2024
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Kind
Kind is the best word to explain this practice. They are honest with you about your health care plan for good oral health and they do it in the most caring way, while educating and not insulting. I highly recommend them!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 02, 2023
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Great Dental Practice
Warm and welcoming, professional, beautiful office space, great staff. You can tell Dr. Claustro loves her work!
What went well
No results
What could be improved
No results
Helpful
Dec 01, 2023
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First Appointment
Dr. Claustro and her staff made my first appointment with her practice an awesome experience. All of the staff were professional and pleasant during the appointment, I truly appreciated that Dr. Claustro took the time to explain the exam and any potential needs moving forward - she was great!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Annette – Sep 01, 2023
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Best dental service in the area .
Welcoming and friendly staff . Dr . Claustro and staff know their patients by name . Safe and effective environment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 20, 2023
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First Rate
Pleasant when you arrive and pleasant on the way out . Professional throughout
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 13, 2023
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1st visit
Very nice office space. Bright and clean. All aspects of visit met expectations and then some. All personnel were pleasant and responsive. I am new to the area and will continue to be a patient based on this visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 28, 2023
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Top Notch!
I drive 4 hours round trip to Dr. Claustro’s office. It is well worth the trip! Each and every team member is genuinely caring, sincere, friendly and professional. Claudia and Julie are precise and efficient with scheduling appointments and taking care of billing through insurance. I struggle with anxiety going to any dentist. Dr. Claustro explains everything she is doing which is very calming for me. Maren was very patient with me! Each person knows their “job” and does it well! My appointment doesn’t “feel” like I’m going to the dentist! It’s more like a visit with friends!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue D. – Feb 10, 2023
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Not really that knowledgeable
Went for a consultation, the dentist was confused on how to perforn simple dental procedure.....needless to say I went elsewhere, where the dentist had no problems with the procedure. Don't understand all those 5 star reviews if the dentist can't even perform a simple task.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 04, 2023
Dear Reviewer, We always welcome feedback so we... Read More
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Great Dentist!
Most recently my wife and I went in for routine cleanings. We have been seeing Dr Claustro for over 10 years and have followed her from her beginning practice in Manassas. Simply stated, we did that because we totally trust her judgement and advice. Dr Claustro surrounds herself with professional colleagues forming an outstanding team. About six months ago we relocated to SC and have since visited Dr Claustro's twice (I have perio maintenance quarterly). Now we are trying to locate a dentist in SC and Dr Claustro is helping us locate one that compliments her health and oral maintenance objectives. She is totally invested in her patients welfare and we have been blessed to have her and her team in our lives. Team Claustro is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ken & Terri G – Feb 03, 2023
Dear Ken and Terri, Thank you for your years of... Read More
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Dr Claustro
She and her staff were professional and very likable. I recommend that others seek her service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2023
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Excellent visit as always
Intake on time Professional servive Information take and give very good No issues. Expect to return many times.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Lloyd – Dec 08, 2022
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Can’t imagine going to another dentist!
Dr. Claustro and her staff make going to the dentist a positive and pleasant experience. Love, love them all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 09, 2022
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About Me

care philosophy

Dr. Claustro and her team are dedicated to providing patients with unmatched customer service and high-quality, down-to-earth patient care. They listen to your individual concerns, take time to determine your needs, and build treatment plans that...read more

biography

Dr. Joanna Claustro is recognized by her patients for her cheerful nature, gentle chair side manner, and excellence in clinical care. She listens to your unique concerns and expectations; and takes the time necessary to help you understand the...read more
  • Dentistry

  • Tufts University School Of Dental Medicine

    Medical School
  • Skidmore College

    Undergraduate School
Patient Favorite Award

Dr. Claustro is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office20745 Williamsport Pl Ste 300 Ashburn, VA 20147
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