Dr. Jin Song, DMD
Pediatric Dentistry
Dr. Jin Song, DMD is a pediatric dentistry practitioner in Matawan, NJ.
3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)
Practice
935 State Route 34 Ste 2C Matawan, NJ 07747Compare Dr. Jin Song, DMD with other Pediatric Dentistry Practitioners near you
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Dr. Song's Reviews
Likelihood to recommend Dr. Song
3.5
8 ratings, 4 with a written review
| 5 star | 38% | 38% |
| 4 star | 25% | 25% |
| 3 star | 13% | 13% |
| 2 star | 0% | 0% |
| 1 star | 25% | 25% |
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Disappointing service! The nurse took roughly 20x-rays of the 9-year-old kid instead of the common 8. I politely asked the young lady why she took so many pictures. Dr Song zoomed in after the nurse left, accusing me of abusing his staff before even asking me any questions. He assumed the nurse was right by default. It is sad when staff is not trained properly, and doctors react over-emotionally. He refused to provide service.
What went well
- Appointment wasn't rushed
What could be improved
- I didn't feel respected
Helpful
May 11, 2023
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Rude and unprofessional
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Stetz – Aug 18, 2022
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My daughter has been going to Dr. Song for years now, She never like the dentist before him, but now she has no issues at all. Even had teeth extracted and no issues. Dr. song is very friendly and always very professional. Always take his time with each patient and explains everything. Staff is very friendly and helpful. Yes I would recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
matawan NJ – Dec 15, 2017
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BEWARE! I took my 5 yr. son to Dr. Song for a tooth extraction. He had a deep cavity and was experiencing pain from the tooth. On the day of our visit to Dr. Song we sat with the doctor to go over the procedure and he asked if my son was aware that he was getting his tooth out and I said,yes. My son was very calm and relaxed. Well Dr. Song jumped up out of his chair, waving his arms saying that he is not responsible and refused to treat my son. Very unprofessional lack of compassion!!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jersey City, NJ – May 27, 2016
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Leave a review
How was your experience with Dr. Song?Overall Patient Satisfaction
8responses
Likelihood of recommending Dr. Song to family and friends is 3.5 out of 5
About Me
biography
Dr. Jin Song, DMD is a pediatric dentistry practitioner in Matawan, NJ.Pediatric Dentistry
English
Spanish
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Locations
Practice
Office935 State Route 34 Ste 2C Matawan, NJ 07747