Dr. Jessica Joseph, DDS

DO NOT RECOMMEND!!Extremely RUDE and very UNPROFESSIONAL front desk office manager and POOR QUALITY dental work! I’ve been a patient here for a while and had to come back MULTIPLE times to fix fillings that weren’t done correctly (that should be the easiest thing for a dentist to do). Never even received my partial denture due to so many various issues. They are fast to take your money but unwilling to refund the WHOLE amount! Any little inconvenience with the dentist and she refers me out (this happened 3-4 times). She simply is not experienced enough to understand the complexity of certain dental issues (or just doesn’t want to deal with them). I also had to go to my PCP for an antibiotic. I was referred to an oral surgeon for a sinus/dental issue and they could not get me for over 5 months (even with it being urgent). I was left to call everyday to see if there was a cancellation. The other option from them was to go to an oral surgeon in GR, an hour away. What kind of company has only TWO options and one of them being an hour away! I simply could not take the time off of work. I called and spoke with the office manager and instead of receiving sympathy, I received the BIGGEST ATTITUDE of all time. She reminded me that I did not want to drive an hour away and said I need to “SHOP AROUND”. I have been in healthcare for ten years and I would NEVER treat a patient IN PAIN like that! I was left to find a dentist myself for a second opinion, and when I asked for my imaging to be sent to me (and the dentist who needed them) it was SUCH an ordeal for them, they just could not be bothered. The office manager also took days to send my referral (on purpose). I know this because of her OBNOXIOUS ATTITUDE on the phone prior. A few days later I got a letter in the mail discharging me as a patient. I could not believe it! I never said or did anything to justify that course of action. I hope the dentist realizes that her choice in an office manager is putting patients (and future patients) health in jeopardy. The standard of care at this company is BEYOND subpar. Please THINK TWICE before becoming a new patient at this facility.

I am proud to call Center Street Smiles my dentist. Everyone in the office is proficient, kind, and passionate. They are accommodating and easy to work with. Jessica cares about your smile and stands by her work which is phenomenal.

I would 100% recommend Dr. Joseph and company! The atmosphere was layed back and fun while remaining professional and efficient. I get extremely nervous going to the dentist, but she made me feel comfortable and safe. She was so accommodating on short notice, unlike my previous dentist. I am officially a new patient!