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Dr. James Poulsen, DDS

Dr. James Poulsen, DDS

Orthodontics & Dentofacial Orthopedics

Dr. James Poulsen, DDS is an orthodontics & dentofacial orthopedics practitioner in Boise, ID.

3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)

Practice

1453 W Hays St Boise, ID 83702

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At a Glance

  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Poulsen's Reviews

Likelihood to recommend Dr. Poulsen

3.9
7 ratings, 6 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Dr. Poulsen and his staff do excellent work, are flexible and try their best to accommodate every need. I highly recommend their services!
What went well
No results
What could be improved
No results
Helpful
May 14, 2019
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I really like working with Dr. Poulsen. He has consulted for my 2 kids and me for orthodontics. I was told by my dentist that my gum recession was due to teeth clenching. He said that Invisalign would fix the problem by helping my bite- at the cost of several thousand dollars. Dr Poulsen said he saw little evidence of severe clenching on the wear patterns on my teeth. He also said that it would be nearly impossible to fix my specific bite issues with Invisalign. He is great with my kids as well.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pocatello, ID – Mar 08, 2017
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These people are the worst to deal with. Absolutely find another orthodontics to work with. The front office staff are beyond rude! They have triple billed me on everything even after I paid upfront.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Boise, ID – Feb 03, 2017
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Their office is absolutely inflexible! They only care about their schedule & staff doesn't work with you. They are closed Fri to clients. They offer their services at a specific time during the day and expect you to take off work or take your child out of school to fit the office's availability only. And if you have to reschedule something it is crazy! It's just a cattle call there and they don't care about their patients at all really. Move them in and out. I've gone there over 2 years.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Karen Smith in Boise, ID – Jan 26, 2017
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Dr. Poulson is one of the better Orthodontists in town because he is very detailed with his case planning and care. We've had very bad experiences in town with 2 other Orthodontists who have taught me that nothing compares to finding a doctor who has experience, believes in doing things to a high standard, and takes the time to really plan the treatment he provides. Payments are available and staff is always warm and friendly. I highly recommend this doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Erica in Meridian, ID – Aug 30, 2016
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We've had an excellent relationship with Dr. Poulsen and his staff. He's has listened to our perspective, and been straightforward about our son's condition, and potential issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dave in Boise, ID – Mar 02, 2016
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About Me

biography

Dr. James Poulsen, DDS is an orthodontics & dentofacial orthopedics practitioner in Boise, ID.
  • Orthodontics & Dentofacial Orthopedics

Locations

Practice

Office1453 W Hays St Boise, ID 83702
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