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Dr. Heather Ridgway, DDS

Dr. Heather Ridgway, DDS

Periodontics
20+ years of experience

Dr. Heather Ridgway, DDS is a periodontics practitioner in Brentwood, TN and has over 20 years of experience in the medical field. She graduated from University of Texas Health San Antonio School of Dentistry in 2001. She is accepting new patients.

4 Star Rating
Based on 12 reviews 4 Star Rating (12 reviews)

Practice

8119 Isabella Ln Ste 102 Brentwood, TN 37027

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Ridgway's Reviews

Likelihood to recommend Dr. Ridgway

4.0
12 ratings, 6 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Dr. Ridgway is fantastic.
I was needing bone graphs on both sides and was not looking forward to it. The left side was first. I wasn’t sure what to expect. Dr. Ridgway and her staff were wonderful!! I had no pain during the surgery or the day after (today). To say I was very satisfied would be a huge understatement!! She even called to check on me. I would highly, highly recommend Dr. Ridgway! I am not dreading getting the other side done now. Thank you Dr. Ridgway and your staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ray Elkins – Dec 19, 2024
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My gum graft went better than expected. Would recommend Dr Ridgway for future dental services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mr Spencer – Jun 13, 2024
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My experience with Dr. Heather Ridgeway was extremely disappointing. Dr. Ridgeway was selected because she allegedly has advanced training in periodontics. My treatment experience was with a hygienist who was unable to treat two specific areas because she said the x-rays I provided from my general dentist were not good. Therefore, she could not deal with my concerns. The hygienist could not offer any solutions and Dr. Ridgeway was not available to answer my problems. I have never experienced a dentist who refused to take x-rays but used them as an excuse for not doing their job. Many places give free x-rays and exams.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Lewis Jones – Feb 07, 2020
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My experience with Dr. Heather Ridgeway was extremely disappointing. Dr. Ridgeway was selected because she allegedly has advanced training in periodontics. I was examined by Dr. Ridgeway on September 2019. I later scheduled an appointment to have periodontal treatment (right side) performed in October 2019. My treatment experience was with a hygienist who was unable to treat two specific areas because she said the x-rays I provided from my general dentist were not good. Therefore, she could not deal with my concerns. The hygienist could not offer any solutions and Dr. Ridgeway was not available to answer my problems. They never offered to do their own x-rays. However, she had no problem charging $120.00 for an exam and $630.00 for treatment which was not performed. I have never experienced a dentist who refused to take x-rays but used them as an excuse for not doing their job.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jan 19, 2020
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I first saw Dr. Ridgway in December, 2015 for a dental implant. When she examined my mouth, she explained that my gums had receded to a point that required soft tissue grafting. Even though this was costly on my part, I felt that if I didn't have the procedures, I would lose my teeth. I have spent over a year having the grafting performed and the dental implant work. I cannot thank her enough for being honest up front regarding the health of my gums. I now have beautiful gums.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Brenda Anderson in Franklin, TN – Jan 06, 2017
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Haether Ridgway is an amazing periodontist. When I first went to see her my gum health was in a pretty bad shape. I saw a few periodontist before I went to her. All of them were quoting me a very expensive treatment I couldn't afford. When I went to her office she was very reassuring and made me feel very comfortable. She is someone who looks out for her patients benefits. She also did a gum graft for me which was excellent. My teeth and gums have never been in better shape than this! Staff is??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Malika H in Ellicott City, MD – Oct 06, 2016
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About Me

care philosophy

Cool Springs Periodontics & Dental Implants is a practice committed to helping patients achieve oral health by providing quality patient care in a comfortable, caring, clean & professional environment. Treatment is individualized to meet the needs...read more

biography

Dr. Ridgway is not originally from Middle Tennessee, but is happy to call Franklin home & care for her patients in this area.  Dr. Ridgway grew up in the Denver, Colorado area; and then attended & graduated from high school overseas.   ...read more
  • Periodontics

  • University Of Texas Health Science Center San Antonio

    Residency Hospital, 2005
  • Audie L. Murphy Memorial Veterans Hospital

    Residency Hospital, 2004
  • University Of Texas Health San Antonio School Of Dentistry

    Medical School, 2001
  • University Of Texas / Austin Campus

    Undergraduate School, 1996
  • Tennessee Society of Periodontists, Member

  • Southern Academy of Periodontology, Member

  • Nashville Dental Society, Member

  • American Dental Association, Member

  • Tennessee Dental Association, Member

  • American Academy of Periodontology, Member

Locations

Practice

Office8119 Isabella Ln Ste 102 Brentwood, TN 37027
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