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Dr. Hannah Alexander, DDS

Dr. Hannah Alexander, DDS

Cosmetic Dentistry
10+ years of experience

Dr. Hannah Alexander, DDS is a cosmetic dentistry practitioner in Smyrna, GA and has over 10 years of experience in the medical field. She graduated from University of the Pacific Arthur A. Dugoni School of Dentistry in 2013. She is accepting new patients.

4.7 Star Rating
Based on 138 reviews 4.7 Star Rating (138 reviews)

Practice

4500 West Village Pl SE Smyrna, GA 30080

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Dr. Alexander's Reviews

Likelihood to recommend Dr. Alexander

4.7
138 ratings, 15 with a written review
5 star
86%
86%
4 star
7%
7%
3 star
1%
1%
2 star
1%
1%
1 star
6%
6%

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Gentle and informative
My dental experience was amazing. It was a 30 minute drive, but it was all worth it. I was immediately greeted with a friendly smile and a warm neck pillow. This was the best dental experience I have ever had after getting cozy in the dental chair they provided a blanket and a hand moisturizing wax treatment. The dental hygienist explained every step of the way and all the new high-tech tools. The dentist was very very knowledgeable. I will be coming back every four months.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Amber Leggett – Dec 19, 2023
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She Cares
There are no adequate words to praise Dr. Alexander. I have never had a dentist that cared as much not only about my teeth but about my overall health and wellbeing. She is great at explaining what she is doing and why. I have never liked going to the dentist but under her care I feel I’m in capable hands and I don’t mind going. She is a calming presence during what could be an anxiety producing event!!! Thank you Dr.Alexander for being the great dentist that you are.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Preston – Mar 13, 2023
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Fantastic dentist and team
Dr Alexander is a superb dentist. Beyond being regular care and cleaning type of dentist, she is an artist with her cosmetic dentistry skills. She spends time ensuring best solution for your teeth and smile. She’s patient with her patience and takes time to listen. I can say she is the best dentist I have had as an adult.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Maureen – Feb 10, 2023
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Don’t go there. Unorganized, unreliable, not following up and not keeping her word. Really poor service, very disappointing.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 26, 2022
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Absolutely not. Dr. Alexander is a snake and will pressure you to get crowns that aren’t medically necessary and force you to pay out of pocket. Good thing I had them send for pre-approval! The office personnel are extremely rude and never call you back!
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 02, 2020
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Dr. Alexander is very pleasant, however I'm displeased with billing practices. I have dental insurance that covers a metal/metal covered by porcelain crown. I checked online to ensure that was something she offered prior to setting up an appointment for crowns. I've had extensive dental work in my lifetime and currently have several crowns-both porcelain and metal covered by porcelain which have lasted 20+yrs. I arrive to be greeted with a treatment plan that includes two $300 charges IN ADDITION to the amount being charged for my portion of the crown. When asked about this I was told their "lab" doesn't "do" metal crowns (which my insurance representative said she had never heard of) but on my insurance website it indicated this service was provided. I'm supposed to pay $600 oop in addition to my portion for what insurance doesn't cover due to their "lab" not making my type of crown? She must own part of the "lab" and this is a sneaky way to get extra money from unsuspecting people.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
GA – May 02, 2019
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My first visit was for a cleaning. The Hygentist was great and I decided to visit with Dr. Alexander again to discuss implants. Before doing the procedure, DA suggested getting invisaligns to prep for implants down the line. The cost would be 6k. After pondering more on cost, I decided against invisalign. I immediately told Annette (front desk) & cancelled the procedure. Still, without authorization, my wife's Care Credit account was charged 2k. Now 11 months later, DA refused to refund the charge. Dr Alexander has never returned my calls nor has her staff. No effort has been made to speak with me or my wife. The staff has failed to provide any documents we've request and we are now disputing this matter with Care Credit. I too, manage and work within an environment that provides premium services at premium cost. Never have I treated or experienced such blatant disrespect, with no communication at all or any attempt to provide resolution to the patient/client. This is unacceptable.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Christopher Payton in Smyrna, GA – Apr 30, 2019
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I am so overwhelmed with my experience at the Alexander Family Dentistry office today. From the moment i walked in and was greeted by her staff in the most professional and accommodating matter until the time in which I rendered payment, I was treated with such respect and kindness in a atmosphere that was filled with so much love and care!!! You know a dental office is off the chart when you walk out saying "I can't wait for my next visit"! Thank you Dr. Alexander, Miranda & Staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Maryline in Smyrna, GA – Jun 29, 2018
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Dr. Alexander and her team really know how to make you comfortable. They take the time to get to know you and really listen to your concerns. Dr. Alexander truly cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 16, 2018
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Dr Alexander has a way of calming my nerves as she explains Procedures in depth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 18, 2018
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Not impressed. Dr. Alexander needs to improve her ability to connect with her patients. Additionally her hygienist's were incredibly rough. I am switching dentists.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Jan 31, 2018
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Excellent experience here. The doctor and her staff are very welcoming and it really feels like they care about their patients. Would recommend them to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 29, 2017
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I had a great experience with Alexander Family Dentistry! I recently had a cavity filled with no pain! It was quick and easy! The staff are very nice and very helpful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Smyrna, GA – Nov 04, 2017
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Dr. Alexander was excellent. The location was easy to find. The staff was perfect. But what I enjoyed most, is that my appointment was at 11am.... and I saw Dr. Alexander at 11am!! I didn't have to wait the typical hour we usually do when doing to the dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Ian Kelley – Sep 08, 2017
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Wonderful doctor, love everyone in her office. I used to hate going to the dentist and she has changed that completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
eric in smyrna, ga – Jul 10, 2017
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About Me

care philosophy

Our practice is working together to achieve a shared vision of uncompromising excellence in dentistry.

biography

Dr. Alexander is a dentist specializing in dentistry procedures such as teeth whitening, restoring dental implants, and porcelain veneers in Vinings and Smyrna, GA. Dr. Alexander is licensed as a general dentist in the state of Georgia providing cosmetic dentistry procedures.
  • Cosmetic Dentistry

  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Endodontics

  • Prosthodontics

  • Dentistry

  • Dental Hygiene

  • General Dentistry (Dental Assistant)

  • Sports Dentistry

  • Emergency Dentistry

  • Special Care Dentistry

  • University Of The Pacific Arthur A. Dugoni School Of Dentistry

    Medical School, 2013
  • "Dr. Alexander went above and beyond to care for me! She truly does care about her patients and wanted to make sure I was fully aware of my options. I highly recommend her! loved the office, staff, and service!"

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Locations

Practice

Office4500 West Village Pl SE Smyrna, GA 30080
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