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Dr. Gracelyn Santos, DDS

Dr. Gracelyn Santos, DDS

Dentistry

Dr. Gracelyn Santos, DDS is a dentistry practitioner in Staten Island, NY.

4.5 Star Rating
Based on 16 reviews 4.5 Star Rating (16 reviews)

Practice

1991 Victory Blvd Staten Island, NY 10314

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Dr. Santos' Reviews

Likelihood to recommend Dr. Santos

4.5
16 ratings, 8 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Best dentists ever
I was in a lot of pain and they got me in right away, which I appreciated. Dr. Santos is great and got me out of pain but and I came back for another couple of visits to finish the treatment. Dr. Mroczek did my root canal and cap and it’s been feeling good. Now I just come in for cleanings. Staff is great, the dentists are very gentle, and everyone makes you feel comfortable. This is a nice, old-fashioned office where you don’t feel like a number. They treat you nicely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RJL – Nov 09, 2022
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Dr. Santos is a caring and excellent dentist. She answered all my questions thoroughly and never made me feel rushed during my consultation. Her staff is great, too. I am startng to smile more again and it's been great for my self-esteem. I owe Dr. Santos and Dr. Mroczek a lot.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 24, 2021
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Dr. Santos is the best— caring and gentle. She explained everything and made me relaxed with her kindness ... plus, her needles do not hurt (I couldn’t even feel them). Her entire staff goes above and beyond. I avoided going to the dentist for years until my neighbor recommended her. Now I can chew ice again!! I also brought my two kids and they both love her, too. Now to convince my husband. LOL
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
KiaraB – Nov 09, 2020
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A good friend recommended I take my three kids to Dr. Santos and I’m glad I did. She was very patient and great with them and they took to her pleasant demeanor instantly. My oldest son had a cracked tooth and she extracted it so quickly he hardly knew what happened and was thrilled at his “prizes” for being a great patient. I made an appointment for myself after a couple weeks and she did A couple of caps which fit great and an Invisalign consult. I can’t wait to start. I love her and some of my family members have started going to her, too, and they’re very happy too. One stop dentistry for the whole family. Highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gloria H. – Nov 27, 2019
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Dr. Santos is a wonderful dentist. I and my family travel all the way from Long Island to see her because she is a compassionate dentist with a gentle and steady hand. She is great with my kids, and they actually enjoy going to the dentist. Her dental hygienists are also nice, and her staff is organized.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Maria Guerrero in Long Island, NY – Apr 04, 2017
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It shocks me how professional and calm Dr. Santos is during her procedures. She asks if you're okay throughout the procedure, makes sure you're comfortable, and never causes pain while drilling your teeth. She is everything a person could ask for in a family and cosmetic dentist. Thank you, Dr. Santos!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sophia in Staten Island, NY – Jan 29, 2017
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Dr. Santos is the best dentist hands-down. I have been going to her for the past 7 years and absolutely love her. Her office staff is also nice and the couches in the waiting room are extremely comfy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Daniel in Staten Island, NY – Jan 18, 2017
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Very gentle and professional. Great with kids and now my husband and I use her, too. Staff very friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Evelyn in Staten Island – Jan 15, 2017
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About Me

biography

Dr. Gracelyn Santos, DDS is a dentistry practitioner in Staten Island, NY.
  • Dentistry

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Locations

Practice

Santos and Mroczek DDS PC1991 Victory Blvd Staten Island, NY 10314
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