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Dr. Gloria Chen, DDS

Dr. Gloria Chen, DDS

Dentistry

Dr. Gloria Chen, DDS is a dentistry practitioner in Chicago, IL. She is accepting new patients.

4 Star Rating
Based on 11 reviews 4 Star Rating (11 reviews)

Practice

233 E Erie St Ste 814 Chicago, IL 60611

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.0
11 ratings, 7 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
18%
18%

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Avoid for your own sanity...
This will be a long one.. I began seeing Dr. Chen in October 2021 after noticing a visible cavity on one of my lower teeth. Upon my first visit with her, she claimed there was something wrong with every single tooth I had, and instead of fixing my teeth, she insisted I pay her cash for a weekly "procedure" so she adjusts my jaw.. mind you, there's nothing wrong with my jaw, and I wasn't about to splurge $300/$400 a week for 9 weeks with a visible cavity in my mouth. Visit after visit, my beautiful teeth began to deteriorate. I complained to Chen about numbing, intense pain on my upper left side area in January, February and June of 2022. She disregarded my pain and implied I was making it up because she didn't see anything wrong. I was drugging myself to sleep and eat due to the pain. Beginning in June 2022, it got worse. The fillings she did turned BROWN, I had a brown line down the middle of my front tooth, the fillings did NOT match my other teeth and they had a rough, unpleasant
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Iris – Oct 28, 2022
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Everything went very well and I'm happy with the final result.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Fiona – Apr 17, 2021
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Yes! Very professional and knowledgeable.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Burlene Smith Richards – Nov 13, 2020
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Knowledgeable, professional, funny, and focused. My first visit to her, and it went very well.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stiles313 – Sep 12, 2019
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My appt didn't start until 40 minutes after arrival because none of my information was correct or prepared. The cleaning itself was done well, but I was there for 2 hours! Dr. Chen was adamant on discussing composite bonding to enhance my face and smile, and her spiel took up most of the appt time. I simply came in for a cleaning - I should've been in and out.
What went well
  • Appointment scheduling
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Katherine – Jan 22, 2019
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I felt very uncomfortable being in her office. I was scheduled for a cleaning and she was so unfocused that 1.5 hours went by and I never got a cleaning. I asked about Invisalign and she told me that it would not help me because I'm unpretty and the only thing that would help me would be veneers, muscle relaxers for my face, and LIP INJECTIONS!! Left feeling terrible about myself.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Jun 13, 2018
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Great dentist, very knowledgeable and cares about you and your health. Definitely has your best interests at heart.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chicago, IL – Jun 06, 2017
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About Me

biography

Dr. Gloria Chen, DDS is a dentistry practitioner in Chicago, IL. She is accepting new patients.
  • Dentistry

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Locations

Practice

Office233 E Erie St Ste 814 Chicago, IL 60611
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