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Dr. Erica Polk, DDS

Dr. Erica Polk, DDS

Dentistry

Dr. Erica Polk, DDS is a dentistry practitioner in Memphis, TN. She is accepting new patients.

3.5 Star Rating
Based on 18 reviews 3.5 Star Rating (18 reviews)

Practice

5370 Estate Office Dr Ste 2 Memphis, TN 38119

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Dr. Polk's Reviews

Likelihood to recommend Dr. Polk

3.5
18 ratings, 6 with a written review
5 star
61%
61%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
33%
33%

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Extra Fee Charged of $25
As I was leaving, Dr. Polk's office said the dentist charges all patients an additional $25 for "using her equipment." The dental hygienist did an excellent job--but Dr. Polk was not in the building and did not check my teeth after the cleaning. Also, she ordered a full set of 360 degree x-rays. My insurance company was charged a lot as well as the additional fee.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't explain conditions well
Helpful
Katherine Nelson – Jan 04, 2023
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I had the absolute best experience possible with Dr. Polk and her team. They took me as a new patient without much of a wait time because I had cracked a tooth. I had been told by one dentist that I needed a root canal, but when Dr. Polk looked at the tooth she said it needed a crown, not a root canal. Saved me over $1000 and so much pain and suffering. She listened as I told her about a bad past experience and reassured me that she would do all possible to keep me relaxed and comfortable, which she did. The crown fit just right, and I am pain free. Additionally, the office is COVID-19 compliant in every way, and I felt safe there. Everyone on the staff is kind and caring. I highly recommend this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Claire R – Nov 11, 2020
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I love this dentist!!!! She and her staff are always very professional. She has called me after hours to check and see how I was doing. I have always been nervous when going to the dentist, however her pleasing personality eases my nerves each time. I have been a patient for more than 10 years and would not go anywhere else. Lisa
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Dailey Jones – Aug 14, 2018
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I've been a very pleased client of Dr Polk for about 7yrs and I am very happy with my svcs rendered. She and her staff are professional, knowledgeable, and the office atmosphere is clean. Highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Alicia T in Memphis, TN – Mar 31, 2017
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My wife and I have been patients of Dr. Polk's for almost a year now and we are nothing but pleased with her work. Her staff is friendly and comforting. The prior review is one I doubt to be true. Sitting in her office with several other patients one will find nothing but satisfied patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
JR in Cordova, TN – Sep 21, 2016
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Please do not go to this dentist. Very incompetent. I went in initially for a cavity that needed a crown and went through 3 attempts because impressions were not made correctly. The final porcelain crown was not fitted correctly as it had to be removed and drilled down and placed back on and off my tooth 8 times causing the roots of this tooth to hurt quite a bit each time. The finished porcelain crown was flattened and ruined afterwards with metal showing through! Be warned!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Skiatook, OK – May 15, 2016
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About Me

biography

Dr. Erica Polk, DDS is a dentistry practitioner in Memphis, TN. She is accepting new patients.
  • Dentistry

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Locations

Practice

Erica Polk DDS PLLC5370 Estate Office Dr Ste 2 Memphis, TN 38119
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