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Dr. Emilie Drumm, DDS

Dr. Emilie Drumm, DDS

Dentistry

Dr. Emilie Drumm, DDS is a dentistry practitioner in Rochester, NY. She is accepting new patients.

3.2 Star Rating
Based on 5 reviews 3.2 Star Rating (5 reviews)

Practice

2751 Dewey Ave Rochester, NY 14616

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Dr. Drumm's Reviews

Likelihood to recommend Dr. Drumm

3.2
5 ratings, 5 with a written review
5 star
40%
40%
4 star
20%
20%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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First visit
I called at 7:45 am and was fit in at 10:15. I’m a new patient ( referred by a good friend). The staff were kind and efficient and called me back later at the time I requested. I sincerely appreciate the excellent customer service and my husband switched to their office that afternoon! His dentist retired and he didn’t like the replacement, so I’m thankful for the quick visit today and I am actually looking forward to my next visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 31, 2024
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Absolute worse experience with a dentist ever.
Misdiagnosed an issue for months then did a type of a root canal procedure where my tooth was drilled out and now months later am having severe problems. Absolutely horrible pain and have to figure out a new dentist on a different part of the state. I had numerous visits and they finally told me they misread the X-rays. They kept grinding a new cap but it turned out to be something totally different. Just a horrible experience.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 18, 2024
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I loved everything about the cozy space and all of the staff ! Love the tv’s on the ceiling and I never leave in pain !
What went well
No results
What could be improved
No results
Helpful
May 23, 2020
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Most pleasant, efficient and accommodating practices I've ever visited
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wendell Bellamy in Little River – May 08, 2018
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Well the service was poor and kinda crude. She was more interested in her image than my health. My end result was not what I wanted and I had to return for a mistake that she made as in leaving a fragment of a tooth under my gum causing a lot of discomfort.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Rochester, NY – Mar 30, 2017
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About Me

biography

Dr. Emilie Drumm, DDS is a dentistry practitioner in Rochester, NY. She is accepting new patients.
  • Dentistry

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Locations

Practice

Office2751 Dewey Ave Rochester, NY 14616
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