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Dr. Derek Graff, DMD

Dr. Derek Graff, DMD

Orthodontics & Dentofacial Orthopedics

Dr. Derek Graff, DMD is an orthodontics & dentofacial orthopedics practitioner in Farmington, NM.

4.7 Star Rating
Based on 40 reviews 4.7 Star Rating (40 reviews)

Practice

3180 N Butler Ave Ste 200 Farmington, NM 87401

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Graff's Reviews

Likelihood to recommend Dr. Graff

4.7
40 ratings, 24 with a written review
5 star
90%
90%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
5%
5%

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Bottom permanent retainers no good
Both my kids went to this orthodontist. My son had his bottom permanent broken retainer fixed once then when it broke again he was so over it we went to a different orthodontist to get the problem fixed. Not a week after, my daughter presented a broken bottom permanent retainer. Im very confused because I have had a bottom permanent retainer for over 20 yrs no issues
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 21, 2024
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Always 100%
Excellent customer service, top notch professionals.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 21, 2024
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Dr. Graff and his team are in a class of their own. I experienced a problem with my upper retainer and I had my appointment yesterday with Chelsea who I will miss as she told me she's moving out of state. I'm happy that I had the honor of her working on my teeth for the past few years and her quality of work as she performed on my retainer yesterday. I can't speak for others, but for my own experiences. Whenever I go to Graff's, I'm treated like family. Dr. Graff came by to greet me and chat, as well as Dr Sanders. I'm amazed that Chelsea, Dr. Graff, and Dr. Sanders all remembered me as if it were just a week ago. No sugar coating, but, Dr. Graff's practice is hand down the best in it's field.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 15, 2024
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Best in Farmington!
Dr. Graff and his staff are amazing! Always welcoming and knowledgeable. I feel confident in his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Olguin – Jul 16, 2022
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Office runs like a fine tuned machine.
Office runs like a fine tuned machine. I was very impressed with the way the office staff and the doctors treated me from my very first visit. I highly recommend graff orthodontics without hesitation. The staff goes out of their way to make you feel welcome and comfortable, and they always call me by my name. I like that!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy J Wood – Apr 09, 2022
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Every visit is a happy visit....,??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Teresa Lopez – Jan 04, 2022
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Friendly staff and the facility is clean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 25, 2021
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Love Dr. Graff and his staff. Always friendly and the care you receive is exceptional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 30, 2021
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Perfect
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diana Rodríguez – Mar 18, 2021
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Very clear and honest consultation. Dr. Graff and his staff were wonderful.
What went well
No results
What could be improved
No results
Helpful
Feb 04, 2021
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Very helpful staff. Always keep us informed on the progress of my daughters teeth and bite.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 11, 2021
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Awesome
What went well
No results
What could be improved
No results
Helpful
May 30, 2019
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They were professional and very welcoming.
What went well
No results
What could be improved
No results
Helpful
May 16, 2019
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Every time I go in for whatever reason they are always so genuine and caring. I feel like they remember who I am and I am not just another patient. I definitely recommend Dr Graff and his staff to anyone who has orthodontic needs. Thank you guys for all you do!!
What went well
No results
What could be improved
No results
Helpful
Apr 24, 2019
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I most definitely recommend Graff! They’re amazing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christa p in Farmington , NM – Feb 19, 2019
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Dr. Graff and his staff were helpful & respectful through the whole process. They explained their procedures and worked with us to keep up with scheduled appointments for my son. The 2-hour drive for appointments every other month was worth it! Very professional & welcoming every visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Eric in Gallup, NM – Nov 14, 2018
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I dont think u shud be waiting for 45min even though u came 15 min late from your appt time. If that was the case ladies yo front shud had told me to reschedule. I am a very busy parent and if I knew we were gonna wait 40 mins we could had left and came back another day.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Verona Grey – Sep 27, 2018
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Dr.Graff changed the way I saw myself, in the best way possible. I was always extremely self conscience about my smile and never really felt comfortable. The staff always used to tell me that I had a great smile and nothing to be ashamed of, even before the braces. 10/10 would recommend to everyone I know. Even my younger sister is coming here for her braces (I’ll make sure of it!)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Farmington, NM – May 02, 2018
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They r super nice and friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Farmington, NM – Apr 11, 2018
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I really enjoy taking my daughter here. The people are Soo friendly and helpful. It's never a long wait. You are in & out.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deen Stanley in Farmington – Mar 28, 2018
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About Me

biography

Dr. Derek Graff, DMD is an orthodontics & dentofacial orthopedics practitioner in Farmington, NM.
  • Orthodontics & Dentofacial Orthopedics

Locations

Practice

Derek Graff DMD LTD3180 N Butler Ave Ste 200 Farmington, NM 87401
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