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Dr. Denise Lopez, DDS
Dentistry
Dr. Denise Lopez, DDS is a dentistry practitioner in West Sacramento, CA. She is accepting telehealth appointments.
1 Star Rating
Based on 2 reviews 1 Star Rating (2 reviews)
Practice
2455 Jefferson Blvd Ste 130 West Sacramento, CA 95691Telehealth available
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Dr. Lopez's Reviews
Likelihood to recommend Dr. Lopez
1.0
2 ratings, 2 with a written review
5 star | 0% | 0% |
4 star | 0% | 0% |
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1 star | 100% | 100% |
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Husband came in with issues regarding his tooth and was in extreme pain.
He came in and came out with a payment plan for $2000. Suddenly the next day, the initial tooth was in 10 times more pain AND the tooth directly above it started throbbing in the same manner as well.
We came back in today and they refused to help and refund, husband is now in 10 times pain as before and has cuts in his mouth that turned into cankers.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Selah in West Sacramento, CA – Nov 30, 2018
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Husband came in with a toothache and left with toothache on 2 different tooth. They never told me that him that he had an infection. Now that we are complaining, now they are talking about an infection. They spent 5 hours working on it but after coming home with a payment plan, he woke up the next morning with the initial tooth and the tooth above it in pain but a million times more than before. He also came home with cuts in his mouth and they turned into canker sores.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Selah in West Sacramento, CA – Nov 30, 2018
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How was your experience with Dr. Lopez?Overall Patient Satisfaction
2responses
Likelihood of recommending Dr. Lopez to family and friends is 1 out of 5
About Me
biography
Dr. Lopez was born and raised in the Sacramento area. At a young age, she learned that a career in dentistry was her calling. Born to immigrant parents, she has worked hard to become an example of the American dream. She enjoys spending her spare time watching telenovelas and with family and friendsDentistry
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Locations
Practice
South River Dental Group2455 Jefferson Blvd Ste 130 West Sacramento, CA 95691