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Dr. Caroline St John, DDS

Dr. Caroline St John, DDS

Dentistry

Dr. Caroline St John, DDS is a dentistry practitioner in Chesterfield, MO. She is accepting new patients.

4.7 Star Rating
Based on 67 reviews 4.7 Star Rating (67 reviews)
Patient Favorite Award

Dr. St John is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Low Wait TimesPatients are usually seen in 10 minutes or less.
  • TrustworthyPatients said this doctor is trustworthy. See reviews

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Dr. St John's Reviews

Likelihood to recommend Dr. St John

4.7
67 ratings, 36 with a written review
5 star
88%
88%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
6%
6%

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Very likely
She is a personable and thorough dentist. Also shows concern for our whole family. She is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 29, 2022
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Very competent and high quality dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gerry – May 17, 2022
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I was very impressed with the waiting room & offices. All very clean & state of the art equipment. The entire staff was very efficient, friendly, informative. Excellent in explaining everything. Took all the time needed. I appreciated all their explanations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 08, 2022
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Dr. Caroline and staff are flat out awesome. Extremely courteous and very professional, and it’s always a pleasant experience being there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ben Britt – Apr 07, 2022
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Staff was efficient and professional. Routine checkup and small filling were both quick and relatively painless.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Great Dentist with a Great Team – Feb 18, 2022
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Good Dentist-Poor Office Staff
Dr. St. John is a fantastic dentist. She is professional and pleasant. The office is clean and orderly. The office staff however, in my experience over many years, have been consistently rude, short and come access as quite unhappy. The receptionist in particular does not seem well suited to a career in customer service. I can’t recall a time when I have shown up for or called to schedule an appointment and not been left feeling confused. I am not a difficult person and seldom have issues like this. I have considered finding another dentist based solely on the poor attitude of the office staff at Ellisville family dentistry.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Feb 09, 2022
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She is so caring and a great dentist! My teeth are bad, and she is taking care of them without judgment. She is so good, my son 5 year old son walked in by himself for a filling with her and didn't even cry. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
McWildwood Family – Nov 24, 2020
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Dental work seems OK for me, but two family members have had issues with their dental work. But I've had several clerical/insurance issues. I recently had a crown re-cemented. They said they would not submit it to my insurance company because "no insurance company covers that", so I had to pay them. I then contacted my insurance company who said they'll cover it 100%. Now I have to wait for them to receive their fee from the insurance company and then they'll reimburse me. This is the third similar issue with this office and it's getting very frustrating.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Jun 24, 2020
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Dr. St. John, and all the many assistants who work there, are all such kind friendly people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary F. – Nov 07, 2019
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Very, very thorough exam and complete explanation of the process and detailed description of the pending treatments. Quite impressive indeed!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ronald H Richter – Oct 17, 2019
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Very pleased with your service , very professional , very nice people who work there . funny to say but, we look forward to going to the dentist
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim & Diane Ball – Jul 13, 2019
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The whole office is friendly and professional. The service superb! I’m so glad I found Dr. St. John.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janis Tournillon – May 16, 2019
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Hi, My appointment was scheduled for 1:20PM on Tuesday. I arrived 10 minutes early. They called me in for my appointment right on time. This is my third visit. Everyone of them has been right on time with excellent professional care not only from Dr. St. John but from the entire staff. They make you feel very comfortable and explain the whole process making sure you understand what they are doing. I highly recommend this Family Dentistry of Ellisville.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marty Sauer in Wildwood, MO – Apr 11, 2019
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I had a very comfortable and pleasant experience for my first check-up. she was very informative about what had to be done to fix my teeth. the process was very easy to understand. I would highly recommend to friends/family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patrick George in Saint Louis, MO – Mar 30, 2019
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first class; very professional and friendly as well
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wayne A Beugg in Chesterfield, MO – Jan 10, 2019
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I always feel very comfortable with Dr St John and her staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve Flinner in Chesterfield, MO – Sep 20, 2018
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If a visit to the dentist can be a pleasant experience, this is the place. The entire staff is great, and really does a good job.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MO – Sep 13, 2018
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Dr. St. John is a caring, competent dentists.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim – Aug 24, 2018
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Everyone at the practice is friendly, knowledgeable and efficient. I feel the staff goes the extra mile to make going to the dentist as pleasant as possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Crushmom – Jul 19, 2018
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Timely, friendly, caring staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom Gutmann in st louis, MO – May 17, 2018
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About Me

care philosophy

``I love restoring patients confidence in their oral appearance and improving their health at the same time It s amazing to see how a beautiful smile can change someone s self image ``

My Mission

``I would like my...
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biography

Education University of Missouri-Kansas City School of Dentistry – Kansas City, MO Truman State University – Kirksville, MO Eureka High School, Class of 2003 – Eureka, MO

Associations and Memberships
...
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  • Dentistry

  • Missouri Dental Association, Member

  • American Student Dental Association, Member

  • American Dental Association, Member

Patient Favorite Award

Dr. St John is a patient favorite Dentistry Practitioner

    Read our methodology