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Dr. Byron Byrd, DDS

Dr. Byron Byrd, DDS

Dentistry

Dr. Byron Byrd, DDS is a dentistry practitioner in Hagerstown, MD. He is accepting new patients.

4.5 Star Rating
Based on 99 reviews 4.5 Star Rating (99 reviews)

Practice

10715 Downsville Pike Ste 104 Hagerstown, MD 21740

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Dr. Byrd's Reviews

Likelihood to recommend Dr. Byrd

4.5
99 ratings, 10 with a written review
5 star
79%
79%
4 star
10%
10%
3 star
1%
1%
2 star
3%
3%
1 star
7%
7%

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Dr. Byrd is an awesome dentist and human being
I had a crown fall from my mouth and Dr. Byrd worked me and was able to put it back good as new within hours of the incident !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 11, 2025
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Go here at your own risk!!
Go here at your own risk. I had a procedure that was denied by my insurance but no one told me. I did not learn until after the procedure was finished that it was not pre-authed, according to the lady at the desk on 12-17. I also had no discussion at anytime with a patient coordinator or given any information regarding cost to me on or after the prior initial appointment, per the Byrd Dental website. See screenshot from their site.The lady charged me 50 something dollars after the procedure, then we were not informed of the full cost until 12-18 when they claimed it was just denied. That paperwork shows it was denied on the 11th of November(almost 6 weeks ago) though, so they did try to pre-auth it but it was denied and no one said anything. Now I am supposed to pay 500 bucks because no one informed me it was not going to be covered, as any respected business would do. Otherwise, it is just deceptive, bad faith business practices.Simply put, if I knew it was denied, I wouldn't have
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
Dec 19, 2024
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Seth is the hygienist that always cleans my teeth. He always does a great job and cares about areas that are sensitive. He is knowledgeable and I trust his judgement.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 13, 2024
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very dependable and great service
Telehealth
The staff was very knowledgeable and the dentist was always helpful and understanding
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 03, 2024
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Second visit
I have been to Byrd Dental twice now. So far, so good! The staff is pleasant, and Michelle, the hygienist who cleaned my teeth is super! The staff seems to be caring and competent, and I hope to continue going there. Very accomodating, too!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Becky M. – Aug 14, 2024
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Had a good experience as everyone was kind and considerate at all points of my visit. I have always found this to be true with this practice. Have been going there for many years.
What went well
No results
What could be improved
No results
Helpful
Jun 25, 2024
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15 years and still going
The entire staff is friendly and attentive. I've been going there for 15 years and will continue to go there.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Glenn Reynolds – Jan 11, 2024
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Beware. He needs to retire.
Horrible experience!
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 30, 2023
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Unable to extract molars
The worst,had fracture tooth that was severely cutting toung.was referred to a oral surgeon with a 2 week waiting list,tooth had to be removed asap.located Smile Bright Clarksburg regular dentist did the extraction that same day.Byrd dentistry I find to to be more of salesmen then actual dentist.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Michael A Stream – Sep 08, 2023
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Not great...hygienist I saw, Kathy, was very rude and cleaning was painful
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nov 04, 2018
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About Me

care philosophy

Serving Maryland in Frederick and Hagerstown, Byrd Dental is dedicated to providing gentle family dental care, and operating a practice that exceeds both your needs and expectations. With more than 40 years of experience and service locally, we...read more

biography

Dr. Byron Byrd has expanded his practice from Hagerstown to Frederick to continue serving the public with outstanding dental care. Dr. Byrd has been practicing dentistry for more than 35 years and in those years has helped many patients smile easy....read more
  • Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Endodontics

  • Periodontics

  • Cosmetic Dentistry

  • Laser Dentistry

  • Neuromuscular Dentistry

  • Orofacial Pain Dentistry

  • Sleep Medicine Dentistry

  • Emergency Dentistry

  • University Of Maryland School Of Dentistry

    Medical School
  • University Of Maryland

    Undergraduate School, 1974

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Locations

Practice

Office10715 Downsville Pike Ste 104 Hagerstown, MD 21740
1
BYRD Dental Health Center11045 Lincoln Ave Hagerstown, MD 21740
2

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