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Dr. Burton Lorber, DMD

Dr. Burton Lorber, DMD

Dentistry

Dr. Burton Lorber, DMD is a dentistry practitioner in Goshen, NY. He is accepting new patients.

3.9 Star Rating
Based on 23 reviews 3.9 Star Rating (23 reviews)

Practice

55 Main St Goshen, NY 10924

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Dr. Lorber's Reviews

Likelihood to recommend Dr. Lorber

3.9
23 ratings, 22 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
4%
4%
2 star
17%
17%
1 star
13%
13%

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Dr. Lorber was rude and condescending !
What went well
  • Listened & answered questions
  • Explained conditions well
  • Wait times
What could be improved
  • I didn't feel respected
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 12, 2024
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As a patient, my time should be just as valuable
My appointment was at 8 o’clock. I arrived at the office at 7:50 I did not get into the chair until 830 I did not leave until 1130. I advised Dr Lorber That I had a previous appointment at 11 o’clock after diligently convincing me that the products that insurance company covers is not good and he does not use them and it would cost me out-of-pocket and additional $440. I advised the doctor I did not have it I’m on a fixed income he suggested that he would put this in writing what the insurance would pay and what will come out of my pocket and Said to sign a waiver . after the very very long Conversation convincing me of the additional monies, Dr. Lorber asked me if I would mind waiting because he had other patients waiting on an emergency and If I can wait patiently after sitting in a chair over an hour and a half of course, I said yes I didn’t get out of there til 1130 and the doctor knew I had a previous appointment at 11 o’clock understaffing should not be patients problem.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Long wait times
1 other person found this helpful
Helpful
Jun 04, 2023
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Bad dentist with a chip on his shoulder
He pranced over to me the moment I walked into the waiting room, asking "Are you here for me?" I thought I was being hit on. I then had one of the worst experiences in a dentist's office in my life. Everyone there is passive aggressive, you will wait forever and then they will hand you off from one chair to the next performing the same tests over and over. Now they are hounding me 2 years later for a payment I do not owe. Avoid this practice.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 12, 2022
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Thank you doctor for helping, my husband
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
Emmanuel Bioh – May 26, 2021
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Made me feel very comfortable throughout the whole process. Also did a great job!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Conklin – May 12, 2021
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Best. Dentist. Ever! The staff is friendly and knowledgeable, the office is clean, and I felt comfortable and cared for. The location is also great - right on Main Street in Goshen. I'm so glad I found them. Five stars!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Leslie – Apr 30, 2021
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Dr . Lorber and staff are great ! Very friendly and professional.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 27, 2021
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The facility was convenient very clean very professional very efficient and I had a positive experience
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2021
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I recently had my insurance changed and my dentist was not covered under the new insurance. I started having severe pain in jaw and teeth. I made a appointment with this location . Dr Lorber is very polite and understanding as well as knowledgeable. I am very pleased with the service provided by this office.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
Helpful
Jessica Charleston – Apr 19, 2021
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hygenist was so sweet, personable and honest. doc was great as well, looking forward to continuing business with u all
What went well
No results
What could be improved
No results
Helpful
Apr 14, 2021
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Great Dentist. He made sure I was comfortable. I would recommend anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 08, 2021
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Hygienist was great! Answered my questions and very friendly. Dr. Lorber said maybe ten words to me, his exam took about 1 minute. He gave one word answers to my questions. Front receptionist had mask pulled down, fingers in mouth and all over her face. Unacceptable and gross!
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Long wait times
Helpful
Apr 01, 2021
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Doctor Lorber was friendly, communicative, and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Wait times
What could be improved
No results
Helpful
Max – Mar 03, 2021
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I waited 36 minutes before I was called in and then waited more. I was there 1.5 hours and was seen by x-ray technician and hygienist only- they did a great job. The x-rays and cleaning only took about 20-25 minutes. I could no longer wait for the doctor because he was extremely behind schedule. There was only one doctor on staff. I highly suggest that they reassess their staffing needs for all areas since what’s in place now does not meet the increased demand and new patients.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Feb 12, 2021
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Staff and doctor were welcoming and friendly
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 11, 2021
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First time there and couldn’t be happier everyone was so efficient and nice. Very thorough and great dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rae – Feb 06, 2021
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Staff very friendly and professional. Atmosphere very welcoming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 06, 2021
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Nice dentist that took his time with each patient. Glad I had no cavities :). I like going to Great Expressions in Goshen and have been a patient for years.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda M. – Feb 04, 2021
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Dental hygienist and her assistant were both wonderful but the wait time between seeing them and Dr was super long. He wasn't very communicative and seemed absent minded. He introduced himself three times in the same conversation. Weird
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Anna Popper – Jan 30, 2021
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Absolute disgrace. Will be reporting this practice for a multitude of reasons those which majority of their staff and denstist are surely aware. Absolute disgrace. No bedside manner, no accountability.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Lee Loftus – Dec 16, 2020
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About Me

care philosophy

Your smile is as unique as your set of fingerprints, which is why we treat the patient, not the insurance, with realistic results that give our patients a reason to smile.

biography

Dr. Burt Lorber has been practicing general dentistry for 31 years.

He is a member of the ADA, the New York State Dental Association and the 

Ninth District Dental Society.  ...
read more
  • Dentistry

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Locations

Practice

Office55 Main St Goshen, NY 10924
1

Practice

Office875 Mamaroneck Ave Ste 100A Mamaroneck, NY 10543
2

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