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Dr. Bryan Burdette, DMD
Dentistry
Dr. Bryan Burdette, DMD is a dentistry practitioner in Louisville, KY.
2.3 Star Rating
Based on 15 reviews 2.3 Star Rating (15 reviews)
Practice
13050 Magisterial Dr Ste 100 Louisville, KY 40223Compare Dr. Bryan Burdette, DMD with other Dentistry Practitioners near you
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Dr. Burdette's Reviews
Likelihood to recommend Dr. Burdette
2.3
15 ratings, 5 with a written review
| 5 star | 27% | 27% |
| 4 star | 0% | 0% |
| 3 star | 7% | 7% |
| 2 star | 13% | 13% |
| 1 star | 53% | 53% |
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Best TMJ Specialist!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 17, 2023
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I went here for a TMJ issue, which the doctor nor any of his colleagues asked about. I was there for over 3 hours, and was never once asked what was going on or what problems I was having. The 'patient advocate' was extremely rude during an hour session of family history, but became very pleasant when she wanted me to buy $70 per month supplements. This was a horrible experience and a complete waste of time. I received no answers on my problem whatsoever, just a card for another doctor?
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
9 others found this helpful
Helpful
Louisville, KY – Jul 26, 2017
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I only have an extreme problem with their billing manager, Joan. She does not bill health insurance companies properly nor is she able to show proof of their billing/payments from health insurances to explain why you are being charged for services. They have a poorly run billing service. Expect to be overcharged/ insurance not billed.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
7 others found this helpful
Helpful
Ellenwood, GA – Jul 18, 2017
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Dr. Burdette was very thorough. The front office coordinator and treatment coordinator are very friendly and knowledgeable. My issue is with the office manager, Joan. Requested pre-authorizations to my insurance companies were not sent as I was instructed that they would be. Phone calls have not been returned. If there was an option for staff competence, I would not post any stars at all.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
6 others found this helpful
Helpful
Louisville, KY – Jul 13, 2017
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I saw Dr Burdette for a mouth guard. He and his assistants seemed competent and answered all my questions. The issue I had was with the office manager, Joan. I was due a refund after insurance paid and it was very difficult to get. I emailed and called Joan with no response. Had to get the insurance co to intervene to get my reimbursement. I don't recommend them for that reason.
What went well
- Office environment
- Wait times
What could be improved
No results
8 others found this helpful
Helpful
Louisville, KY – May 26, 2017
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How was your experience with Dr. Burdette?Overall Patient Satisfaction
15responses
Likelihood of recommending Dr. Burdette to family and friends is 2.3333333 out of 5
About Me
biography
Dr. Bryan Burdette, DMD is a dentistry practitioner in Louisville, KY.Dentistry
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Locations
Practice
Bryan Hall Burdette13050 Magisterial Dr Ste 100 Louisville, KY 40223
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