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Dr. Brooke Henage, DMD

Dr. Brooke Henage, DMD

Dentistry

Dr. Brooke Henage, DMD is a dentistry practitioner in Florence, KY.

3.9 Star Rating
Based on 14 reviews 3.9 Star Rating (14 reviews)

Practice

7208 Dixie Hwy Florence, KY 41042

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Dr. Henage's Reviews

Likelihood to recommend Dr. Henage

3.9
14 ratings, 10 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
21%
21%

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Provider made a mistake
During my visit the gauze got caught in the drill during a routine filling requiring a root canal and crown to fix. The dentist apologized, but didn’t offer to make it right by covering the root canal or crown. I am leaving one star because I feel they didn’t make things right. It’s the only complaint I have about Dr Henage. She was warm, friendly, and a good dentist. It was an accident, but there wasn’t any accountability on their part and left me responsible financially for their error.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Daniel Schaffer – Jul 16, 2022
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Experience was great as usual. Thank you! The entire staff is very professional and kind. You almost look forward to going to the dentist. They treat you like family. I’d recommend them to my friends. Thank you again, Joan.
What went well
No results
What could be improved
No results
Helpful
Joan Vaughan – Mar 23, 2022
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I switched to Dr Brooke after a bad experience at my last dentist. She is wonderful, as is her staff. Very gentle! My teeth have never felt better.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Stephanie in Florence, KY – Jul 08, 2017
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Great experience on my first visit here. Dr.Brooke and her staff are very friendly, professional and knowledgeable. I highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Elizabeth in Coldwater, MI – Apr 25, 2017
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Dr. Henage and her staff take their time with you, making you feel like your needs are important and you are not just a number. They provide excellent dental care, with the additional benefit of making patients feel comfortable and respected. Dr. Henage is no-pressure also - at each cleaning she keeps me updated on any little trouble areas that may need filling one day, but helps me understand the timeframe/urgency involved so I don't feel surprised/pressured into getting a filling immediately
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Laura Clark in Florence, KY – Feb 16, 2017
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The best dental office I have been to. Dr. Henage is amazing, she makes you feel comfortable when she works on you, very easy to talk to. Her staff is just as amazing. Her dental hygienist is excellent at what she can clean your teeth without hurting your gums. I travel from Georgetown, ky just to go to this office. That is close to an hour drive. If they were farther north I would still go to this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jessica Napier in Georgetown, KY – Sep 29, 2016
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I would highly recommend Dr. Henage and her staff. I've been a patient for years and am very happy. They are as gentle and painless as possible when it comes to cleanings and other procedures. They are also easy to schedule with and are on-time with their appointments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
A.S. in Ft Mitchell, KY – Sep 29, 2016
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Dr. Brooke Henage and staff make you feel welcome from the moment you walk into the office. You can tell immediately they love what they do and you are more than just a number. Also I am a firm believer when you see a doctor and staff that respects one another like they do here at Henage dental than you have found an office in which the patient benefits. This is that kind of office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Anonymous – Sep 28, 2016
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Dr. Hennage is a friendly soft spoken , through dentist who delivers careful and pain free dentistry. I have had no complaints with my care what so ever.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Marty in Erlanger – Aug 09, 2016
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Always had an issue with getting numb and feeling the shot. NOT with Dr. Henage. She's great! I now have my kids going to her. They really like and trust her, which means a lot.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
D. Hoffman in Florence, KY – Nov 13, 2015
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About Me

biography

Dr. Brooke Henage, DMD is a dentistry practitioner in Florence, KY.
  • Dentistry

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Locations

Practice

David H Martin PSC7208 Dixie Hwy Florence, KY 41042
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