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Dr. Bernard Eisen, DDS

Dr. Bernard Eisen, DDS

Dentistry

Dr. Bernard Eisen, DDS is a dentistry practitioner in Williamsville, NY. He is accepting new patients.

1.9 Star Rating
Based on 12 reviews 1.9 Star Rating (12 reviews)

Practice

5782 Main St Williamsville, NY 14221

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Dr. Eisen's Reviews

Likelihood to recommend Dr. Eisen

1.9
12 ratings, 6 with a written review
5 star
17%
17%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
75%
75%

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Can't give negative stars
Been going to Dr Eisen for awhile and he used to do good work. Lately his work has slipped considerably. I had a crown put on a tooth which broke off 3 times in just over a month. Went to another dentist for second opinion, they offered to fix for free due to HIS errors. Called his receptionist to explain situation and she proceeded to blame it on my hygiene! Crown came off 3x in a month, dentist from his group at another location said it was his error and rather than being professional about the situation, these pros blamed me. If I had more characters, I have more horror stories to share. STAY AWAY AT ALL COST
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Bud Goode – Aug 16, 2023
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DISHONEST
Beware of unauthorized dental work, unfounded dental "problems", and "SURPRISE" bills thousands over the $$ amount quoted.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Angola, NY – Mar 31, 2022
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Went in for tooth pain, Dr started a root canal and advised me to return for a cleaning prior to finishing the root canal. I scheduled the cleaning and when I arrived at my appointment, I was told they did not accept my insurance for cleanings. I decided not to go forward with the cleaning as I already owed for the unfinished root canal. Temporary filling came out of the root canal, and when I called to schedule the finishing of it (willing to pay $800+ out of pocket) the receptionist decided to schedule my appointment 3 weeks later. Needless to say, the tooth flared up again and I called to see if they could fit me in sooner and was told the delay is with the $100 payment they haven't received yet (receptionist was aware of me BRINGING in the payment at my next visit). This is completely inhumane. I am a traveling nurse during a pandemic. No extra time to stop in prior to apt. I would never let one of my patients suffer over a measly $100 they were planning on paying to begin with.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Disgusted Patient – Feb 07, 2021
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Went for a cavity filling and ended up with him giving me a root canal without telling me first. He didn’t finish the first time he made me come back a few weeks later to finish. The bill was a lot more expensive then a cavity and I wish he would have told me what he was doing and given me the option to do the root canal or just pull the tooth.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 17, 2019
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Dr. Eisen seemed to think he had a plan to help my wife and gave us an estimate of $1600 . Halfway thru her treatment Our bill was topping $3000 ,and he gave up , admitting he did not know what to do next, because of his miscalculations, and advised her to seek treatment elsewhere..He also had a colleague he suggested to continue her treatment,after he had already pulled her teeth and tried to put mini implants in her upper jaw even though she had no bone to anchor them to..He is terrible
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Dunkirk, NY – Oct 21, 2017
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Great job cleaning my teeth and checking my fillings
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lancaster, NY – Jun 15, 2016
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About Me

biography

Dr. Bernard Eisen, DDS is a dentistry practitioner in Williamsville, NY. He is accepting new patients.
  • Dentistry

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Locations

Practice

Dr Bernard M Eisen5782 Main St Williamsville, NY 14221
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